[Hiring] Technical Analyst @CareFirst

Role Description

Delivers standard system and data analysis and helps with tools and technology implementations. Facilitates and coordinates building, documenting, and reviewing of system and data analysis techniques, methods, tools, processes, and systems. Facilitates and coordinates data collection capabilities through collaboration with internal and external teams. Works closely with cross-departmental peers and internal team members.

• Identify, analyze gaps, and document analysis conducted on software programs, applications, infrastructure, and systems and services.
• Collaborate with internal departments and end users with the pre-defined scope.
• Collect data and conduct analysis for system and enhancement through collaboration with organizational teams.
• Drive implementation of changes for application, system, infrastructure, and services to meet organization needs.
• Coordinate and facilitate activities related to evaluate and recommend new tools or platforms or services to achieve organization goals.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• 3 years relevant system/technical analysis.
• Ability to motivate self and foster a culture of continuous improvement and agile execution.
• Knowledge of system or analysis methods and evaluation criteria.
• Knowledge of application development, application/data architecture, infrastructure, systems, and processes.
• Knowledge of system analysis tools and techniques.
• Strong interpersonal skills and ability to work in a team-based environment.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Requirements

• Salary Range: $64,944 - $128,986
• Must be eligible to work in the U.S. without Sponsorship.

Benefits

• Comprehensive benefits package.
• Various incentive programs/plans.
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).