[Hiring] Staff Performance Data Analyst @Hack The Box

Role Description

As a Staff Performance Data Analyst, you will be the analytical engine behind our most important client relationships. Your mission is to use data to prove the ROI of our cybersecurity training platform. You will navigate complex datasets using SQL and Python to uncover how our training impacts human risk, then use your storytelling expertise to present these insights to executive-level stakeholders.

Qualifications

• Technical Mastery
• Data Manipulation: Can translate raw data into useful insights for executives; Expert-level SQL or Snowflake for querying complex relational databases; Experience with Python for data cleaning, automation, and statistical analysis.
• Visualization: Mastery of Looker, or other visualization tools, to create "at-a-glance" executive views and deep-dive operational reports.
• Tools: High proficiency in Excel (Pivot Tables, VLOOKUPs, modeling).
• Soft Skills & Storytelling
• Communication: Ability to command a room of Senior Leaders and explain technical data in a clear, persuasive manner.
• Presentation: Expert at building slide decks that tell a cohesive story—not just showing charts, but explaining what they mean for the mission and risk.
• Stakeholder Management: Experience managing expectations and navigating the diverse needs of different departments.
• Domain Expertise
• Client Success & Marketing: Understanding of churn metrics, adoption rates, engagement funnels, and learning metrics.
• Industry Context: Familiarity with client success metrics. Familiarity with the ed tech industry is a plus.

Requirements

• Partner with stakeholders in Federal agencies to translate their specific security compliance needs into data-driven success plans.
• Translate business requirements from senior leadership stakeholders in the USG into technical data solutions.
• Use Python and SQL to extract and manipulate large datasets, identifying correlations between training engagement and a reduction in security incidents.
• Create interactive dashboards and presentations (e.g., Tableau, Power BI, Looker) to showcase ROI and performance metrics.
• Perform deep-dive analysis on user behavior and simulation logs to identify "high-risk" cohorts.
• Provide tailored recommendations to clients on how to optimize their training curriculum based on marketing-style engagement metrics (open rates, click-through rates, and completion velocity).
• Maintain a high standard of data hygiene by auditing the flow of training logs from the platform to the reporting layer.
• Utilize Excel for rapid prototyping of financial models and ad-hoc "what-if" risk analysis for client presentations.
• Lead "Executive Business Reviews" (EBRs) where you present the narrative of the client’s security evolution.
• Collaborate with internal Product and Data Engineering teams to ensure our platform’s telemetry meets the evolving reporting needs of the market.

Benefits

• Base Salary: USD 150,000 - 180,000
• Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box)
• 401K w/ employer match
• Employer-paid Life and AD&D Insurance
• Supplemental Life Insurance
• Short-term and Long-term Disability
• Healthcare and Dependent Care FSA
• Paid paternity & maternity leave
• 25 annual leave days
• Home Office Allowance
• Dedicated budget for training and professional development, participation in conferences
• State-of-the-art equipment
• Full access to the Hack The Box lab offerings