[Hiring] Staff Data Analyst @Upstart

Role Description

As the Staff Data Analyst on the Servicing Analytics team, you will play a pivotal role in influencing Upstart’s success. Partnering closely with our Servicing product management, operations, engineering, and ML teams, you’ll work directly with key stakeholders, helping drive understanding, insights, decision-making, and data infrastructure relating to the development, optimization, and enhancement of our recoveries and collections strategy. You’ll contribute to key areas such as:

• Identifying areas of opportunity via business reviews with leaders and product experiments.
• Driving operational efficiency.
• Conducting in-depth analyses.
• Building business intelligence pipelines.
• Designing A/B tests.
• Collaborating with cross-functional teams to drive impacts.

Qualifications

• 8+ years work experience in increasingly senior analytical roles in technology and finance industry.
• Strong background in payments, product, or operations analytics, with hands-on proficiency in SQL, Python and/or R.
• Exceptional track record of deriving actionable insights from analysis and analytical storytelling.
• Experience working with large datasets, unstructured data, data modeling, and data pipelines using tools like Databricks, DBT, Looker, Snowflake, Redshift, Tableau, Mode.
• Degree in Economics, Statistics, Mathematics, Engineering, Data Science or other quantitative fields, providing a solid grounding in analytical and problem-solving skills essential for success.

Requirements

• Strong analytical and quantitative background with experience in conducting and evaluating A/B tests, ideally in Financial and/or Operational related fields.
• Expertise in consumer lending, and knowledge of post origination servicing and/or operations.
• Skilled at crafting executive-ready narratives around complex business topics and successfully influencing VP+ decision making.
• Demonstrated ability to work collaboratively and in deep partnership with cross-functional teams.
• Demonstrated ability to balance multiple workstreams and priorities; experience influencing up and cross-functionally to maximize positive impact to the organization.
• Experience in coaching and mentoring junior team members on technical subjects.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year.
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees.
• Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose.
• Health Savings Account contributions from Upstart for eligible plans.
• Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage.
• Paid time off, sick and safe time, and company holidays.
• Paid family and parental leave to support caregiving and major life moments.
• Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service.
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from.
• Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).