[Hiring] Sr. Data Analyst @Serverobotics

Role Description

Join our growing Analytics team at Serve Robotics as we pioneer the future of autonomous last-mile delivery. In this role, you’ll work cross-functionally to build reporting, uncover insights, and guide decision-making as we scale. You’ll thrive in a fast-paced, dynamic environment - balancing competing priorities while driving measurable impact.

• Build and maintain dashboards and models to improve visibility into operational efficiency, delivery performance, and topline metrics.
• Partner with operations, engineering, and product teams to translate business needs into data-driven solutions.
• Source and transform data creatively, even when systems are incomplete. Propose solutions and tools to streamline workflows.
• Act as an analytics thought partner, translating complex findings into simple, actionable insights for both technical and non-technical audiences.
• Help define and track key business metrics, enabling data-driven strategy across teams.

Qualifications

• BA/BS in a quantitative field preferred.
• 4+ years of experience in an analytics role (startup or high-growth environment strongly preferred).
• Proficiency in SQL (4+ years) and comfort with scripting in Python or R.
• Strong data visualization skills using BI tools (we use ThoughtSpot and Looker Studio).
• Experience with A/B testing, experimental design, and inferential statistics.
• Strong stakeholder management and communication skills.
• Comfort leveraging AI/GenAI tools to enhance analytics workflows.
• Knowledge of geospatial analysis techniques is a plus.

Requirements

• Experience in logistics, marketplaces, or operations-heavy industries.
• Self-starter with entrepreneurial drive; able to prioritize in ambiguity.
• Experience with dbt and modern data governance practices.
• Proven ability to thrive on scrappy, fast-moving teams.