[Hiring] Senior Professional Business Analyst - Organizational Change Management @Gainwell Technologies LLC

Role Description

As a Senior Professional Business Analyst - Organizational Change Management (OCM) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Lead and execute organizational change management activities across complex healthcare initiatives and projects, ensuring readiness, adoption, and sustained outcomes.
• Partner with project managers and PMO leadership to integrate OCM activities into delivery plans, milestones, and governance.
• Conduct stakeholder identification, impact assessments, and readiness evaluations for enterprise-level change initiatives.
• Develop and execute OCM deliverables, including communication strategies, training approaches, change impact analyses, and adoption metrics.
• Facilitate workshops, working sessions, and stakeholder forums to drive alignment, address resistance, and build confidence in change initiatives.
• Serve as a trusted, client-facing partner, helping to navigate sensitive, high-visibility change environments with professionalism and credibility.
• Track and report on change effectiveness metrics, risks, and dependencies; proactively identify and address adoption gaps.
• Support coordination across multiple teams, vendors, and functional groups to ensure consistent messaging and change execution.
• Contribute to continuous improvement of OCM tools, templates, and best practices across the PMO.

Qualifications

• Bachelor’s degree in Organizational Development, Human Resources, Psychology, Business, or a related field (or equivalent experience).
• Minimum 3+ years of hands-on organizational change management experience, supporting large-scale initiatives.
• Experience supporting complex healthcare programs or systems (e.g., Medicaid, MMIS, payer systems, EDI, claims, or other regulated healthcare environments).
• Active Prosci Change Management Certification.
• Strong understanding of human behavior, organizational dynamics, and change adoption principles.
• Demonstrated ability to work effectively in highly technical environments and bridge gaps between technical and non-technical stakeholders.
• Exceptional facilitation, communication, and interpersonal skills, with comfort operating in client-facing, high-pressure environments.
• Experience partnering with senior leaders and project managers to drive adoption and alignment.
• Experience supporting enterprise or multi-workstream change initiatives.

Preferred qualifications

• Strong analytical and problem-solving skills with a focus on people-centric outcomes.
• Experience working in public sector or highly regulated environments.
• Background working within PMO-led delivery models.

Role Characteristics

• Senior-level, consultative role operating across the PMO.
• Strong emphasis on leadership presence, influence, and trust-building.
• Focused on change leadership and adoption, not traditional BA requirements documentation.
• High visibility with both internal leadership and client stakeholders.
• Self-starter who takes initiative, a proactive thought leader.

What you should expect in this role

• Fully remote options from most US locations and territories.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• The deadline to submit applications for this posting is January 29, 2026.

Requirements

• The pay range for this position is $69,400.00 - $99,200.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.