[Hiring] Senior Manager, Data Analytics @NorthAB LLC

Role Description

In this role, you will lead the design and delivery of automated data pipelines, standard methodologies for data analytics, database architecture, and strategic insights drawn from the company's data. Outstanding attention to detail, sophisticated computational and programming skills, and the capacity to rapidly develop and act upon in-depth knowledge of our business, products, and processes is crucial for success in this role.

You will be responsible for leading and developing a team spanning data engineering, business intelligence, and analysis to advance the enterprise data environment, including ownership of the operational health of the team's data integration infrastructure. This position will partner with Sales, Marketing, Operations, and Risk to improve customer acquisition, onboarding, customer service, and fraud detection. This role is responsible for surfacing the team's impact to leadership through clear reporting and KPIs, and for establishing the long-term strategy and technical architecture as well as the short-term scope for the ongoing evolution of the enterprise data platform.

What You’ll Be Doing:

• Mentoring, motivating, coaching, and supporting a team of data engineers, business intelligence engineers, and business intelligence architects to achieve organizational objectives and goals
• Delivering and maintaining data services, interfaces, and real-time data pipelines
• Establishing strong CI/CD and GitHub practices for data pipelines, setting standards and mentoring the team toward more mature version control and deployment workflows
• Interacting directly with business and technology stakeholders to define future-state business capabilities and requirements, and translating those into detailed designs
• Maintaining the team's analytics and data integration platforms in partnership with the internal cloud team
• Managing the operational upkeep of that integration infrastructure, including starting and stopping services and installing and testing platform upgrades on the Ubuntu servers
• Partnering with platform architects to analyze the current environment, detect critical deficiencies, and recommend solutions for improvement
• Surfacing and communicating team accomplishments to leadership, including building KPIs and reporting that make team performance and impact visible

Qualifications

• Bachelor’s degree in a related field or equivalent work experience
• 7+ years of experience in data engineering, business intelligence, or a related domain
• 4+ years of hands-on management experience with a track record of hiring and growing teams as well as providing coaching and mentoring
• Exceptional leadership skills, with a proven ability to operate in a fast-moving environment
• Hands-on approach to closing gaps in data infrastructure and technical execution
• Ability to code in SQL & experience with ETL solutions (Informatica IICS and Qlik Replicate)
• Prior experience with Snowflake, AWS, Qlik Replicate, Informatica IICS, and HubSpot

Benefits

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Salary Range

$145,000 - $173,000. Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Company Description

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.