[Hiring] Senior GTM Intelligence Analyst @ECI Software Solutions

Role Description

As Senior GTM Intelligence Analyst, you'll help our leadership team understand what's really happening across the business. You'll connect signals across Sales, Marketing, Customer Success, Product, and Finance to identify the trends that matter, explain why they're happening, and recommend what we should do next.

When leaders ask:

• Why are win rates declining?
• Why are renewals improving in one segment but not another?
• Which investments are actually driving growth?

You're the person who brings the answer, not just the dashboard. You'll build a single, trusted view of our commercial business across decades of acquisitions and multiple product lines, giving executives the confidence to make faster, better decisions. This role helps build and scale the business intelligence layer behind our go-to-market strategy and tells the story of our business.

What you'll do:

• Build the business intelligence layer.
• Partner with GTM Operations, Finance, and Data teams to define, document, and improve the metrics that run the business from pipeline, conversion, attainment, and forecast accuracy to retention, NRR, customer health, and expansion.
• Contribute to a consistent, trusted language for commercial performance across business units.
• Deliver executive insights.
• Produce the analysis that leaders rely on to understand commercial performance, diagnose issues, evaluate opportunities, and prioritize investments.
• Connect the dots across Sales, Marketing, Customer Success, Product, and Finance to tell one coherent business story.
• Drive diagnostic analytics.
• Go beyond reporting to uncover root causes, quantify business impact, and recommend actions.
• Spend as much time investigating why performance changed as you will measuring what changed.
• Partner on the data foundation.
• Work closely with Data Engineering and GTM operations teams to ensure Salesforce, product usage, support, marketing, billing, and financial data are modeled for trusted, scalable analysis and self-service.
• Advance AI-powered intelligence.
• Evaluate emerging AI-enabled analytics capabilities and help identify practical use cases for the GTM Intelligence function.
• Your goal is simple: help leaders spend less time searching for answers and more time acting on them.

Qualifications

• 4+ years in GTM, Revenue, Customer Success, or Business Analytics within a B2B SaaS organization.
• Expert SQL skills and hands-on experience with modern BI platforms such as Tableau, Sigma, Power BI, or similar.
• Strong understanding of the Salesforce data model and experience integrating multiple operational data sources into meaningful business insights.
• Passionate about metric governance and data quality because you know great decisions begin with trusted numbers.
• Naturally curious and energized by solving ambiguous business problems.
• Able to translate complex analysis into clear recommendations that executives can quickly understand and act on.
• Excited by the emergence of AI-native analytics platforms and eager to rethink how business intelligence is delivered.

Why this role is different

We're building a modern GTM Intelligence function that combines a strong data foundation, AI-powered analytics, and thoughtful business analysis to improve decision making across the company. You'll play a foundational role in defining our metrics, shaping executive insights, and helping leaders make faster, better-informed decisions. As the function evolves, you'll have the opportunity to grow with it and help define what it becomes.