[Hiring] Senior Director, Strategic Analytics @Tendo

Role Description

We are seeking a senior individual contributor — a role with director-level strategic scope and executive visibility who sits at the intersection of clinical medicine, health care quality benchmarking, and applied data science/AI. This person will combine deep clinical informatics expertise with hands-on Databricks engineering and AI/ML skill to build algorithms that do two things simultaneously:

• Close documentation and coding gaps that affect risk adjustment, mortality index, and quality attribution.
• Identify gaps and variation in the actual clinical processes of care that drive the metrics used by national hospital ranking and rating programs (e.g., CMS Star Ratings, U.S. News & World Report, Leapfrog, Vizient, Healthgrades, IBM Watson Health/Chartis 100 Top Hospitals).

This is not a traditional CDI (clinical documentation integrity) role, and it is not a traditional data engineering role — it is a hybrid role for someone who can translate clinical nuance into data science problems, build and productionize those solutions in Databricks, and connect the output directly to performance improvement and public reputation/ranking outcomes.

Responsibilities

• Clinical & Quality Methodology Expertise
  • Maintain expert-level, current knowledge of major hospital ranking, rating, and benchmarking methodologies.
  • Translate the technical specifications of these methodologies into data requirements and analytic models.
  • Serve as the clinical/quality subject-matter expert bridging quality, coding/CDI, clinical operations, and analytics/IT teams.
  • Advise executive and clinical leadership on the strategic implications of methodology changes and ranking trends.
• Algorithm & AI Model Development
  • Design, build, and validate AI/ML and rules-based algorithms that detect documentation and coding gaps.
  • Detect variation and gaps in clinical processes of care that influence benchmarked outcomes.
  • Apply NLP/LLM-based approaches to mine clinical notes and data.
  • Partner with CDI, coding, quality, and clinical leadership to convert algorithm findings into workflow and performance-improvement interventions.
• Databricks & Data Engineering
  • Build, optimize, and maintain scalable data pipelines and feature stores in Databricks.
  • Develop and deploy predictive and generative AI models within the Databricks Lakehouse environment.
  • Ensure solutions meet healthcare data standards for security, privacy (HIPAA), and auditability.
• Strategic Leadership & Influence
  • Set the multi-year strategic roadmap for ranking/rating performance across the organization.
  • Serve as a trusted advisor to C-suite and clinical executive leadership on quality strategy.
  • Influence and align priorities across various stakeholders without formal management authority.
• Performance Improvement & Reporting
  • Design benchmarking dashboards and predictive indicators for early visibility into ranking/rating trajectory.
  • Recommend and help prioritize clinical process improvements based on algorithm findings.
  • Present findings and recommendations to physician leadership and executive stakeholders.
  • Represent the analytics/quality function directly to senior executive leadership.

Qualifications

• Clinical background and licensure/credentialing (e.g., RN, MD/DO, PharmD, or equivalent clinical degree) or a graduate degree in Clinical/Health Informatics.
• 10+ years of experience in clinical informatics, clinical quality, CDI, or population health analytics.
• 5+ years of hands-on experience building data pipelines and/or ML models in Databricks.
• Demonstrated experience applying AI/ML techniques to clinical and/or claims data.
• Deep working knowledge of ICD-10-CM/PCS coding and risk-adjustment models.
• Ability to work independently as a senior IC operating with director-level scope.
• Excellent communication skills; able to translate technical/statistical findings for physician and executive audiences.

Nice to Have

• Master's or doctoral degree in Clinical Informatics, Health Data Science, Public Health, Nursing, or Medicine.
• Direct experience supporting or improving performance against U.S. News, CMS Star Ratings, Leapfrog, or Vizient benchmarks.
• Experience with Databricks Unity Catalog, Genie/AI-BI tools, or MLOps in a regulated healthcare environment.
• Familiarity with FHIR, HL7, and EHR data models.
• Prior experience in a matrixed hospital or health-system environment.
• Experience operating as a strategic, senior-level advisor to C-suite/executive leadership.

Requirements

• Base Salary Range: $157,250 - $212,750.
• This salary range is offered with the understanding that final compensation is based on a number of factors including geography and experience.
• Tendo also offers an equity package, annual bonuses, and benefits.

Benefits

• Full health benefits (medical, dental, and vision).
• Flexible spending and health savings accounts.
• Company paid life insurance.
• Company paid short-term and long-term disability.
• Company equity and voluntary benefits.
• 401(k) and company paid holidays.
• Flexible time off and an employee wellness program (“Breathe”).