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Data Analysis
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Senior Customer Analytics Manager
@Jobber
[Hiring] Senior Customer Analytics Manager @Jobber
Apr 02, 2025 - Jobber is hiring a remote Senior Customer Analytics Manager. 💸 Salary: $151,200 - $204,500. 📍Location: Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves leading high-impact analytical initiatives that support Jobber’s most critical strategic priorities.
- Collaborate across departments, including Strategy, Finance, Marketing, Sales, Partnerships, Customer Success, and Revenue Operations.
- Drive data-informed decisions that fuel sustainable growth.
- Evaluate strategic opportunities and provide recommendations that optimize customer acquisition, expansion, retention, and revenue growth.
- Lead analytical work that supports pricing strategy, monetization initiatives, and other high-impact business decisions.
- Shape growth strategy by identifying key business improvement opportunities and delivering critical insights.
Qualifications
- Expert-level SQL skills; experience with Python is a strong asset.
- Proficiency with BI and data visualization tools such as Tableau.
- Demonstrated expertise in foundational and advanced analytics techniques.
- Strong business acumen and a strategic mindset.
- A passion for storytelling through data.
- Excellent communication and stakeholder management skills.
- A proactive mindset and the ability to contribute thought leadership.
- Intellectual curiosity, creativity, and adaptability.
- Proven ability to thrive under tight deadlines.
- A solid understanding of SaaS business models and associated metrics and KPIs.
- Experience mentoring junior analysts.
Requirements
- Foster a collaborative and supportive work environment.
- Be proactive and resourceful, with a bias for action.
- Communicate with clarity and confidence.
- Thrive in a fast-paced and evolving environment.
Benefits
- A total compensation package that includes an extended health benefits package with fully paid premiums.
- Retirement savings plan matching and stock options.
- A dedicated Talent Development function, including Development Coaches.
- Support for all breaks: vacation, health days, and parental leave top-ups.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry.
- A supportive team that cares about customers.
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| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Data Analysis
Data Analysis
|
Salary
💸
$151,200 - $204,500
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
