[Hiring] Senior Commercial Analyst @Jagex: The RuneScape Company

Role Description

This role involves supporting insight-led decision making to optimise revenue, pricing, product performance, and long-term player value across the RuneScape franchise.

• Providing actionable commercial insights to address key strategic and operational business questions.
• Tracking, reporting, and analysing revenue performance, product performance, pricing effectiveness, and commercial KPIs through ad-hoc analysis and automated reporting.
• Analysing transactional data using database queries, spreadsheet models, BI tools, and statistical methods.
• Evaluating pricing changes, promotions, and product initiatives, providing clear recommendations based on measurable commercial impact.
• Identifying revenue opportunities and risks through cohort, lifecycle, and value-based analysis.
• Supporting forecasting, budgeting, and scenario modelling to inform business planning.
• Collaborating with Product, Finance, and Leadership teams to translate commercial questions into clear, impactful analysis.
• Presenting conclusions to business stakeholders in a clear and practical way to support decision-making.
• Partnering with Data Engineering on data requirements to ensure high-quality, reliable reporting.

Qualifications

• Proven experience in a commercial analytics or revenue analytics role within a data-driven environment.
• Strong understanding of commercial performance metrics such as revenue, margin, ARPU, LTV, and forecasting principles.
• Demonstrable ability to translate data into actionable insights and present them effectively.
• Working skill in SQL and a statistics language (e.g., Python or R).
• Experience using dashboarding tools such as Tableau or Power BI.
• Experience automating data processes to improve efficiency, manual effort and reporting reliability.
• Proficiency with Microsoft Excel.
• Strong analytical thinking with experience assessing digital products and business performance drivers.

Benefits

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!