[Hiring] Senior Client Business Analyst @Gainwell Technologies LLC

Role Description

As a Senior Client Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes.
• Work closely with the client to elicit and document business requirements, making recommendations according to the client’s business priorities.
• Provide excellent customer service to external customers handling all aspects of client relations.
• Demonstrate the ability to interpret client policy and translate them to business requirements.
• Coordinate workstreams and teams on IT projects to align solutions with client business priorities.
• Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results.
• Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications.
• Support quality control as you approve and validate test results to verify that all requirements have been met.
• Innovate process improvements to advance efficiencies among the team.
• Maintain and improve business analyst document templates in a rapidly evolving environment.

Qualifications

• Six or more years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of Medicaid and Medicare experience preferred.
• Six years of experience producing and/or reviewing SDLC test case artifacts. Ability to explain testing strategy and testing results to the client.
• Strong working knowledge of the Microsoft suite of tools.
• Ability to clearly and concisely translate technical requirements to a non-technical audience.
• Skills working with business processes and process re-engineering.
• Curiosity to solve complex problems and strong interpersonal skills to interact with and influence clients and team members.
• A strong team player with focus on client satisfaction.

Requirements

• Opportunities to travel through your work (0-10%).
• Fully remote from most US locations.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Must be available 8a-5p eastern time for client meetings.
• The deadline to submit applications for this posting is December 17, 2025.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• A variety of leadership and technical development academies to help build your skills and capabilities.