[Hiring] Senior Business Analyst, AI & Automation @Panasonic

Role Description

The Senior Business Analyst, AI & Automation identifies, evaluates, and advances business process improvement opportunities using robotic process automation, workflow automation, intelligent document processing, artificial intelligence, and related digital capabilities. The role leads business analysis activities across the automation lifecycle, including:

• Process discovery
• Feasibility assessment
• Requirements definition
• Business-case development
• Solution-design collaboration
• User Acceptance Testing
• Change readiness
• Deployment support
• Value realization

The Senior Business Analyst serves as a trusted advisor to business stakeholders and partners with technical, data, security, architecture, and governance teams to deliver secure, scalable, supportable, and measurable business outcomes.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Data Analytics, or related field.
• 5+ years of progressive responsibility in Business Analysis, Process Improvement, Digital Transformation, or related experience.
• 4+ years supporting Robotic Process Automation, Intelligent Automation, Workflow Automation, or AI-enabled business solutions in an enterprise environment.
• Demonstrated experience with process discovery, current-state and future-state process modeling, root-cause analysis, and requirements elicitation.
• Demonstrated experience creating Process Definition Documents, business requirements, user stories, acceptance criteria, test scenarios, and User Acceptance Testing (UAT) documentation.
• Experience supporting automation solutions from intake through production deployment, transition to support, and post-implementation validation.
• Experience coordinating across business owners, developers, solution architects, cybersecurity, data, infrastructure, and third-party delivery partners.
• Experience developing business cases, establishing baselines, estimating benefits, defining success metrics, and measuring realized business outcomes.
• Knowledge of Agile methodologies, systems development lifecycle (SDLC), change control, testing, and production-readiness practices.
• Ability to understand integrations, application programming interfaces (APIs), structured data, authentication concepts, service accounts, queues, and exception-handling approaches.

Requirements

• Experience supporting business adoption, change management, training, or operational readiness activities associated with new technologies.
• Experience with Intelligent Automation technologies such as workflow automation, robotic process automation (RPA), intelligent document processing (IDP), conversational AI, generative AI, or related capabilities.
• Familiarity with UiPath, Automation Hub, Insights, Orchestrator, Task Capture, Document Understanding, ServiceNow, Microsoft Power Automate, Copilot Studio, Microsoft 365 Copilot, SAP, or comparable enterprise platforms.
• Experience supporting Finance, Accounting, Procurement, Supply Chain, Human Resources, Information Technology, or other control-sensitive business processes.
• Experience working with distributed or third-party delivery teams.
• Familiarity with audit controls, data privacy, cybersecurity, records management, and segregation-of-duties principles.
• Basic proficiency with Excel and business data-analysis tools; SQL or Power BI experience preferred.
• One or more certifications in ITIL, Business Relationship Management (BRM), Project Management Professional (PMP), Certified Business Analysis Professional (CBAP), Six Sigma, or comparable disciplines.

Benefits

• Health Benefits: Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits: Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP): 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits: Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance: Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs: Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.
• Employee Recognition Program: High5 employee recognition and awards platform, quarterly and annual employee recognition.
• Annual Bonus Program: Opportunity for an annual performance-based bonus.