[Hiring] Senior Business Analyst @Nortal

Role Description

We’re looking for a Senior Business Analyst to join a US company that provides case management and utilization management services in the workers’ compensation and disability insurance space. The company is moving from its own data center to the cloud on Azure, and you’ll join one of two project teams already in motion. You’ll work side by side with developers, testers, and business stakeholders to understand what the business needs and turn it into requirements the team can build from. This is a hands-on analysis role, not a design or architecture one. The position is full time and fully remote from Latin America.

• Gather requirements from business stakeholders and document them clearly.
• Translate business needs into requirements, process flows, and functional specifications.
• Write user stories and define acceptance criteria that testers can use during UAT.
• Maintain work items and the backlog in Azure DevOps.
• Break requirements down and explain them in terms developers can work with.
• Take part in Nortal’s Technical Interviewer Program, conducting technical interviews for your account and other accounts to help build the teams behind Nortal’s growth.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• Senior-level experience as a Business Analyst. You can join an active project and contribute with minimal onboarding.
• Proven experience gathering and documenting requirements with business stakeholders.
• Hands-on experience with Azure DevOps, including writing user stories and acceptance criteria.
• Hands-on SQL experience.
• Strong analytical skills and enough technical understanding to work closely with engineers.
• A certification such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner is a plus.
• Experience on cloud or migration projects, especially Azure, is a plus.
• A background as a developer or engineer before moving into business analysis is a plus.
• Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

Requirements

• Competitive USD salary.
• 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM.
• Paid time off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary.
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.
• Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family.

Company Description

For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.

We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives.