[Hiring] Senior Business Analyst @SupplyLogic

Role Description

The Senior Business Analyst acts as the liaison between customers and their data to engineer better workflows from project inception to delivery.

Essential Functions:

• Reads external files from clients in various data formats.
• Helps ensure files are converted in the system utilizing multiple data applications to workflow standard output file formats.
• Verifies converted files to ensure the completeness and accuracy of the information.
• Collaborate with Project Managers, Market Account Specialists and other customer support positions to make sure that graphics and designs meet and exceed customer expectations.
• Schedule conference calls and regular communication with clients and vendors to update on the process status or any project strategy or requirement changes.
• Collaborate with internal teams to address customers needs and communicate all client feedback.
• Make recommendations for product enhancements.
• Performs other duties as required or assigned which are reasonably within the scope of the duties above.

Qualifications

• 3-7 years experience with business operations or systems development.
• Knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus.
• Open-minded and adaptable to change.
• Excellent communication skills.
• Excellent analytical skills.
• Facilitation and negotiation skills.
• Teamwork oriented.

Requirements

• High School Diploma.
• Bachelors degree preferred.

Company Description