[Hiring] Senior Business Analyst @Dept

Role Description

DEPT® is looking for a Business Analyst who owns a workstream independently. A Senior Business Analyst at DEPT leads the translation of complex business needs into actionable product and technology solutions. They'll work across clients, strategists, product managers, designers, engineers, and QA teams, to create alignment from discovery through delivery and ensure that solutions address the intended business and user outcomes, all with minimal oversight. Our business analysts move between clients, industries, and delivery models, balancing client expectations against delivery constraints while working inside multidisciplinary agency teams.

GenAI fluency is core to this role, and you'll be expected to use AI tools daily, including:

• Drafting requirements and user stories
• Summarizing discovery sessions
• Generating first-pass documentation

Additionally, a good candidate for this role should have a willingness to push the field forward, eager to create new ways of using these tools to build clarity for their teams.

Qualifications

• 2–4 years of BA experience, with a track record of owning a workstream independently rather than assisting under a senior BA.
• Comfort running discovery and producing user stories, acceptance criteria, process diagrams, and functional specs.
• Working knowledge of Agile and the Software Development Lifecycle.
• Proficiency with Jira, Confluence, Lucidchart, Miro, FigJam, and/or Adobe Workfront.
• Familiarity with platforms like the Adobe stack (especially AEM), Salesforce (especially Commerce Cloud), and CMS platforms like Contentful or Optimizely a plus.
• Comfort moving between clients, industries, and delivery models in multidisciplinary teams, while balancing client expectations against delivery constraints.
• Bachelor's degree in Business Administration, IT, Computer Science, or related field, or equivalent practical experience.

Requirements

• Requirements and acceptance criteria for your workstream, start to finish.
• Traceability from business goals through requirements, stories, and delivered outcomes.
• Stakeholder alignment on scope and expected outcomes.
• UAT strategy, including scenarios, readiness criteria, and validation.

Benefits

• Premium healthcare through OSDE for the employee and their immediate family members.
• Mendel prepaid card with a monthly allowance for grocery purchases.
• Monthly reimbursements for Wi-Fi/electricity expenses.
• Monthly reimbursements for training/English classes.
• 100% covered “Plan Total” membership at Sportclub.
• Access to our benefits platform through Bonda.
• A flexible vacation policy.