[Hiring] Senior Business Analyst @Volaris Group

Role Description

The Senior Business Analyst is responsible for leading structured requirements discovery and functional design across the DRAMS platform, ensuring solutions are clearly defined, development-ready, and aligned with product objectives.

• Provide deep functional expertise to the wider DRAMS team, supporting product queries, validating proposed improvements, and ensuring consistent product understanding across stakeholders.
• Contribute to the continuous improvement of analysis practices, ensuring requirements are delivered consistently and effectively across the DRAMS product team.
• Work closely with Development and Test teams throughout delivery to clarify requirements, resolve functional queries, and ensure solutions align with intended design.

This is a high-impact role suited to someone with strong analytical discipline, a structured approach to problem solving, and the ability to collaborate effectively across Product, Development, and Test to deliver measurable product outcomes.

• Lead requirements discovery and structured analysis for standard and complex system changes.
• Produce high-quality BRDs and FRDs aligned to Product standards.
• Analyse existing system behaviour, configuration, data structures, and system integrations.
• Produce wireframes or workflow prototypes where required.
• Lead feature-level UX reviews to validate workflows.
• Plan and estimate analysis activities for system changes.
• Capture and synthesise customer feedback into clear problem statements.
• Develop and maintain deep functional knowledge of DRAMS modules.
• Champion consistent requirements documentation standards.
• Mentor and support team members in structured requirements discovery.

Qualifications

• 5+ years’ experience as a Business Analyst within a software product environment.
• Experience working with complex software products (e.g. ERP, enterprise, or operational systems).
• Proven ability to engage and communicate with stakeholders at all levels of an organisation.
• Ability to work independently and take ownership of requirements.
• Experience translating requirements into structured solution design and functional workflows.
• Experience analysing and documenting system interfaces and integration requirements.
• Experience mentoring or supporting team members in requirements gathering.
• Strong written and verbal communication skills.
• Experience collaborating with Development and Test teams within Agile delivery environments.

Requirements

• Business Analysis certification (e.g. BCS, IIBA, or equivalent) - desirable.
• Experience producing interactive wireframes or prototypes using tools such as Figma, Adobe XD, or similar - desirable.
• Experience using AI tools (e.g. ChatGPT, Co-Pilot) to support business analysis activities - desirable.
• Knowledge of the distilled spirits industry considered advantageous - desirable.

Benefits

• Competitive base salary + a market-leading discretionary bonus.
• Remote-first working.
• 32 days holiday (including flexible bank holidays), increasing to 34 after 1 year.
• Progressive parental leave policies.
• Company sick pay, private healthcare insurance + virtual GP, wellbeing support.
• 5% employer pension contribution.
• Regular in-person team events.
• Funded training and development programs.
• Work from home office equipment allowance.