[Hiring] Senior Business Analyst @Granicus LAC

Role Description

Granicus is seeking an experienced Senior Business Analytics Analyst to join the Business Analytics (BA) team supporting the Chief Customer Officer (CCO) organization. This role sits within an internal-facing analytics team focused on enabling leadership, operations, and functional partners to make data-informed decisions that improve efficiency, effectiveness, and customer outcomes.

The Senior Business Analytics Analyst will report to the Business Analytics Manager and will work closely with cross-functional stakeholders across Customer Experience, Operations, Product, and Technology. This role blends advanced analytics, data modeling, and dashboard development with foundational data engineering and architecture skills.

Our team is Microsoft Fabric–first, with Power BI as our primary visualization and analytics platform. Team members are expected to design scalable semantic models, develop high-quality dashboards, and contribute to data pipelines that support trusted, enterprise-grade analytics. Familiarity with Databricks and modern AI-enabled analytics capabilities is a strong plus.

This role is ideal for a senior analyst who thrives at the intersection of business, data, and technology—and who enjoys turning complex data into clear, actionable insights for internal decision-makers.

Qualifications

• 5+ years of experience in Business Analytics, Business Intelligence, or a related analytics role.
• Strong proficiency in Power BI, including DAX, data modeling, and performance optimization.
• Hands-on experience working with Microsoft Fabric (or equivalent modern analytics platforms).
• Solid SQL skills and experience working with structured and semi-structured data.
• Demonstrated ability to translate business needs into scalable analytics solutions.
• Experience supporting internal stakeholders in a matrixed, cross-functional environment.
• Strong communication skills with the ability to present insights to technical and non-technical audiences.

Requirements

• Experience with Databricks or similar big data / advanced analytics platforms.
• Foundational knowledge of data engineering concepts (ETL/ELT, orchestration, data quality).
• Familiarity with AI-enabled analytics, natural language querying, or embedded analytics use cases.
• Experience working in agile development environments (Scrum, Kanban).
• Comfort with version control (e.g., Git), basic Python or R, and modern analytics workflows.

Benefits

• Remote-first company with a globally distributed workforce.
• Employee Resource Groups to encourage diverse voices.
• Coffee with Mark sessions for interaction with the CEO on important issues.
• Microsoft Teams communities focused on wellness, art, family, and more.
• Special guest discussions on issues impacting the employee population.