[Hiring] Senior Business Analyst @Tebra

Role Description

Tebra is seeking a Senior Product Business Analyst to advance our product analytics program and unlock smarter, faster decision-making across our platform teams. You’ll be the connective tissue between data and decision-making by translating complex product usage metrics into clear, actionable insights that shape roadmap strategy, feature adoption, and product innovation.

• Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption.
• Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization.
• Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals.
• Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting.
• Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance.
• Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies.
• Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.

Qualifications

• 5+ years of experience in Product Analytics, Business Intelligence, or Data Analytics within a SaaS environment.
• Consultative leadership aligning and guiding product teams to optimize user flows, feature stickiness, and overall platform health.
• Expertise in SQL, Snowflake, and Tableau to build automated analytics models that drive self-service insights at scale.
• Experience handling PHI (Protected Health Information) and navigating the security requirements of highly regulated healthcare data environments.
• Demonstrated success analyzing financial data, billing metrics, or revenue cycle management (RCM) workflows within a product context.
• Strong ability to break down ambiguous business problems into structured, solvable components for technical teams.

Benefits

• Competitive and fair compensation.
• Variable pay opportunities.
• Robust benefits package reflecting commitment to overall well-being.
• Discounts through Dell for work from home basics.
• Resources for mental health and fitness, including Gympass and Telus Employee Assistance Program.
• Wellness and childcare subsidy in Costa Rica.
• University/Education discount in Costa Rica.

Company Description

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

• Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens.
• Keep It Simple: Healthcare is too complex. We aim to simplify it for everyone.
• Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
• Better Together: We are diverse, humble, and collaborative. We put the team first and win together.
• Celebrate Success: Life is short and joy is underrated. We take time to have fun and celebrate success.