[Hiring] Senior Analyst, Technical Business Solutions @Cencora

Role Description

The Senior Analyst, Technical Business Solutions delivers moderately complex Analytics and AI solutions by translating business needs and customer requirements into clear analytical specifications, priorities, and delivery plans. This key role collaborates with client services, product, engineering, architecture, and partner teams to align on requirements, data dependencies, and release timelines for assigned analytical solutions. Contributes to reliable delivery by refining requirements, documenting decisions, and improving analysis practices that reduce rework and strengthen execution.

• Assess business needs and user requirements to craft actionable specifications for AI and analytical solutions.
• Work closely with client services, product, engineering, and architecture teams to ensure alignment on analytical project scope and dependencies.
• Evaluate solution options and trade-offs by analyzing business value, system impacts, feasibility, risk, and enterprise standards to recommend practical technical approaches.
• Maintain comprehensive documentation of requirements, workflows, and acceptance criteria to facilitate clear communication and implementation consistency.
• Actively participate in backlog discussions, translating analytical requirements and enhancement requests into structured inputs.
• Enhance requirement methods, templates, and analysis practices to reduce rework and increase the reliability of AI and analytical solution delivery across the team.
• Identify and resolve reporting defects, data discrepancies, and dashboard issues through systematic analysis and sound judgment.
• Work with cross-functional teams to develop strategies for utilizing RAG in business intelligence and analytics.
• Analyze user feedback to refine prompt structures and improve overall experience between users and AI solutions.
• Collaborate with teams to ensure seamless integration of API functionalities into existing systems.

Qualifications

• Bachelor's degree in business administration, computer science, information systems, or a related field, or equivalent experience required.
• 4+ years of experience in technical business analysis, data analytics, solution design, or a related field required.
• 3+ years of experience of SQL and Python.
• 2+ years of experience in DevOps.
• 2+ years hands-on with GenAI / LLM-based applications.
• Proven experience with REST APIs (FastAPI or Flask).
• Strong understanding of prompt engineering principles and practices.
• Familiarity with RAG concepts and their application in data retrieval.
• Knowledge of Azure Data Factory and Databricks is a plus.
• Experience with PowerBI is a plus.
• Demonstrates advanced capability in translating business needs into technical solutions with growing breadth across related domains (e.g., cloud integration, enterprise architecture).
• Proven ability to deliver high-quality results on complex components and improve delivery outcomes.
• Ability to work well both independently as well as within a team-oriented environment.
• Excellent written and verbal communication skills.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Company Description

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.