[Hiring] Senior Analyst, Patient Engagement @Care Access

How This Role Makes a Difference

We’re seeking a collaborative, committed team player who’s fully engaged in the mission; someone who shows up for the team, contributes meaningfully, and helps drive success together. As a Senior Analyst, Patient Engagement, you will act as a strategic data storyteller and architect of advanced analytics solutions that drive patient-centric decision-making. This role goes beyond traditional marketing analytics, focusing on uncovering behavioral insights, optimizing engagement strategies, and building enterprise-level intelligence frameworks that shape patient access and trial participation. You will integrate data from various engagement platforms into a cohesive analytics ecosystem that informs leadership and operational strategy. Operating with a collaborative and consultative mindset, you will partner cross-functionally to translate business needs into data-driven solutions. Through this cross-functional approach, you will ensure that insights are transformed into actionable strategies that improve patient engagement and organizational performance. 

How You'll Make An Impact

• Analytics & Insights Development 
  • Design, build, and maintain an end-to-end patient insights master dashboard integrating recruitment funnel metrics, engagement trends, demographic data, and campaign performance across channels. 
  • Develop data storytelling frameworks that translate complex analyses into clear narratives for executives, clinical teams, and operational stakeholders. 
  • Apply media mix modeling, attribution analysis, and response optimization to guide decisions in outreach and patient support initiatives.  
  • Perform data harmonization and integration across multiple internal and external datasets to provide a single source of truth. 
  • Generate regular and ad-hoc reports to communicate key insights and actionable recommendations to stakeholders. 
  • Help set up and analyze A/B tests. 
  • Identify optimization opportunities doing web, customer, and channel analytics. 
• Storytelling & Communication 
  • Deliver insights through compelling visualization, dashboards, and presentations that convey impact, trends, and actionable next steps. 
  • Simplify complex statistical outputs into business-relevant insights that align with Care Access’s mission of making clinical research accessible to all patients. 
• Database Marketing 
  • Leverage healthcare databases to segment and target specific audiences, ensuring personalized and relevant marketing communications. 
  • Collaborate with cross-functional teams to develop and execute database-driven marketing campaigns. 
• Optimization Strategies 
  • Collaborate with marketing teams to refine, improve and optimize data pipelines, visualization tools, and automation of reporting workflows. Provide recommendations for continuous improvement of marketing strategies, ensuring alignment with organizational goals. 
  • Identify gaps in data capture, reporting, and visualization and champion scalable solutions to fill them. 
  • Continuously evolve KPIs to reflect emerging priorities in patient access, inclusivity, and real-world data capture. 
• Ownership & Collaboration 
  • Be a proactive, collaborative team member who takes full ownership of their work, moves with a strong sense of urgency, and drives results through partnership and accountability. 
  • Work closely with internal teams, including marketing, sales, and IT, to gather and integrate relevant data for analysis. 
• Technology Proficiency 
  • Utilize advanced analytics tools, statistical techniques, and data visualization tools to extract meaningful insights and trends. 
  • Stay updated on industry best practices and emerging technologies in marketing analytics. 

The Expertise Required

• Proven experience in marketing analytics with a focus on healthcare. 
• Strong proficiency in media mix modeling and database marketing. 
• Proficient in statistical analysis tools (e.g., R, Python) and data visualization tools (e.g., Power BI, Tableau). 
• Capability to adapt to evolving industry trends and changes in data analytics technologies. 
• Excellent communication and presentation skills, with the ability to translate complex analytical findings into actionable insights. 

 

How We Work Together

• Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
• Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.
• Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.

Benefits & Perks

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match