[Hiring] Senior Analyst Operations @Jeeny

Role Description

The Senior Analyst - Operations is a key contributor to optimizing the performance of our ride-hailing operations. This role involves analyzing driver and rider data, enhancing operational processes, and supporting strategies to improve service quality, efficiency, and user satisfaction.

• Data Analysis: Collect, process and analyse data related to various aspects of operational initiatives and growth.
• Performance monitoring: Develop and maintain key performance indicators (KPIs) and dashboards (where needed) to track performance of our fleet across KSA, providing meaningful insights.
• Forecasting: Utilize historical data and statistical modelling to generate predictions and forecasts of proposed initiatives.
• Data integrity: Ensure accuracy, completeness, and accuracy of data for analysis and reporting in daily/weekly trackers.
• Ad hoc analysis: Perform ad hoc analysis as and when requested by management & leadership team.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a related field (Master’s degree preferred).
• 2-3 years of experience in operations, data analysis, or related roles.
• Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms.
• Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).
• Proven ability to analyze complex datasets and develop actionable recommendations.
• Excellent communication and presentation skills.
• Strong organizational and time-management skills.

Benefits

• Market Competitive Salary 💰: Hit the ground running with a salary that reflects your worth in today’s market.
• Learn & Grow 📚: Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth.
• International Exposure 🌍: Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE—experience a global career from day one.
• Health Insurance 🏥: Full health coverage so you can focus on your goals with peace of mind.
• OPD Coverage 🏥: Outpatient visits? We’ve got that covered for you.
• End of Service Benefit 💼: Loyalty pays off, long-term service comes with financial rewards.
• Dollar Adjustment Allowance 💲: With our dollar adjustment allowance, you can stay ahead of inflation. You’re protected against currency fluctuations, so your compensation stays consistent and fair.
• Internet Allowance 🌐: Work, stream, and stay in the loop with monthly internet support, whether you’re learning, working, or just vibing.
• Learning & Development Allowance 🎓: Get a yearly budget for certifications, courses, or training—because investing in you is a no-brainer.