[Hiring] Research Analyst @CyberMedia Technologies

Role Description

We are seeking to hire a Research Analyst to our team!

Join Us in Empowering Lives Through SSA’s Employment Support Initiatives. Are you passionate about making a meaningful difference in people’s lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you’ll play a vital role in supporting this impactful mission—helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.

The Research Analyst is responsible for conducting systematic data collection, evaluation, and analysis to support program development, policy decisions, and process improvement. This role designs and implements research methodologies, synthesizes quantitative and qualitative data, and prepares reports and presentations that inform internal teams and stakeholders. The Research Analyst ensures all research practices adhere to organizational, ethical, and federal standards, and contributes to strategic planning by identifying trends, evaluating outcomes, and recommending evidence-based solutions.

• Conduct literature reviews, data gathering, and background research relevant to program goals and priorities.
• Design and implement research methodologies, including surveys, interviews, and data analysis plans.
• Collect, clean, and organize data from multiple sources such as databases, surveys, and external reports.
• Analyze both quantitative and qualitative data using appropriate statistical or analytical tools.
• Synthesize findings and prepare detailed reports, presentations, and visualizations for diverse audiences.
• Provide actionable recommendations based on research results to support program initiatives, process improvements, and strategic decisions.
• Ensure research activities and reports comply with SSA, privacy, confidentiality, and ethical standards.
• Collaborate with internal teams, program managers, and external stakeholders to define research objectives and deliverables.
• Maintain comprehensive documentation of methodologies, findings, and supporting data for audit and future reference.
• Stay informed about industry research trends, emerging methodologies, and best practices.

Qualifications

• Bachelor’s degree with 2–4 years of relevant experience in research, evaluation, or data analysis, OR
• High school diploma or GED with 8–10 years of directly related experience in research, policy analysis, or analytical roles.
• Demonstrated experience with data collection, management, and analysis methods.
• Proficiency with research and statistical tools (e.g., Excel, SPSS, SAS, R, or Python) and familiarity with survey software or qualitative analysis tools.
• Strong skills in report writing, data visualization, and presentation of findings to varied audiences.
• Exceptional attention to detail, organization, and adherence to quality standards.
• Ability to interpret complex information and provide clear, actionable insights.
• Familiarity with SSA, federal reporting, and privacy/confidentiality requirements preferred.
• Effective written and verbal communication skills for collaboration and dissemination of research.
• Proven capability to manage multiple projects and work independently or as part of a team.
• Commitment to upholding ethical standards in all research and analysis activities.

Requirements

• Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance.

Benefits

• Paid vacation & Sick leave
• Health insurance coverage
• Career training
• Performance bonus programs
• 401K contribution & Employer Match
• 11 Federal Holidays