[Hiring] REDCap Technical Specialist @YOUTH VILLAGES, INC.

Role Description

The REDCap Technical Specialist supports the Research Department by assisting with web-based data collection (such as online surveys) and analyzing project data. They develop and maintain REDCap projects to meet the organization’s data collection and evaluation needs. Working closely with the REDCap Manager, the Specialist will build and maintain projects, create innovative survey designs, and have a strong understanding of how the REDCap system functions. Additionally, they will contribute to special projects as requested by the Manager.

Essential Duties and Responsibilities

• Collaborates with department leaders and key stakeholders to determine data collection needs and conceptualize REDCap project structure
• Designs complex REDCap projects with advanced logic, integrations, and custom styling
• Participates in scheduled and ad hoc meetings with staff requesting projects
• Performs regular maintenance on active projects (including managing access and making modifications)
• Designs and delivers advanced training and guidance on data extraction, reporting, and system capabilities for departmental users
• Ensures project deadlines are met and maintains high standards for data quality
• Writes queries within REDCap, Snowflake, Evolv, and MS SQL to support data needs
• Supports REDCap application reliability and performance monitoring
• Assists the Manager in troubleshooting and resolving system-related issues for end users (including broken survey links, system-related issues, and data entry issues)
• Collaborates in developing and following best practices for REDCap project management and data integrity
• Performs other duties as assigned

Qualifications

• Bachelor's degree in a social science, science, or business-related field (required)
• Bachelor’s degree or formal training in a technical discipline (preferred)
• Minimum of two years of experience working with data and databases (required)
• Research experience (required)
• Administrative research experience (preferred)
• Experience with SQL, CSS, and HTML (required)
• Proficiency in REDCap (strongly preferred)
• Knowledge of survey research methods (preferred)
• Experience with JavaScript and understanding of APIs (plus)
• Experience with non-profit organizations (strongly preferred)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously
• Proficient with Microsoft Office products (including advanced knowledge of Excel)
• Ability to maintain a flexible schedule

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• Time off:
  • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
  • 12 paid sick days per year
  • 11 paid holidays
  • Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities