[Hiring] Program Analyst, Health IT Data @American Heart Association

Role Description

The Program Analyst, Health IT will be responsible for the operational implementation of outpatient quality programs (Target: BP, Check. Change. Control. Cholesterol., Target: Type 2 Diabetes) aimed at improving care in patients with cardiovascular disease. Responsibilities include:

• Plan, consult, and conduct analysis of clinical, operational, and program data needs to identify business problems, workflow gaps, reporting requirements, and opportunities to improve program design, implementation, and participant experience.
• Engage with clinical leadership and cross-functional partners to advance best practices and quality improvement through initiatives including Target: BP, Check. Change. Control. Cholesterol., Target: Type 2 Diabetes, and related outpatient cardiovascular quality programs.
• Operationalize and execute activities related to program data collection, validation, reporting, and quality assurance, working collaboratively with staff, external customers, and vendors to ensure timely, accurate, and actionable information.
• Support Health IT–enabled program functions, including data submission processes, registry or platform workflows, issue escalation, user guidance, and translation of program requirements into practical tools, resources, and reporting outputs.
• Analyze program trends, participant feedback, performance data, and operational inputs to inform recommendations, communicate insights, support continuous improvement, and strengthen data-driven decision-making.
• Work cross-functionally across the American Heart Association to identify opportunities for collaboration, streamline processes, align Health IT and programmatic priorities, and execute priority initiatives effectively.
• Lead or support national virtual workgroups, stakeholder meetings, and program development activities focused on outpatient quality improvement, data optimization, clinical resource development, and program growth.
• Communicate project progress, risks, timelines, and deliverables to leadership and project teams; coordinate cross-functional workstreams to ensure program and Health IT–related deliverables are completed on schedule.

Qualifications

• Bachelor's degree or equivalent.
• 3 years of project management experience, including creation and adherence to timelines, and communication with team members and stakeholders.
• Understanding of foundational concepts in data storytelling and identifying trends with intermediate to expert comfortability with Excel and other data reporting tools and platforms.
• Experience in outpatient health care or public health, including clinical, quality improvement, program development, and systems of care improvement.
• Highly skilled in supportive documentation and resource development, including engaging presentations, infographics, tutorials, and various professional education documents.
• Comfortability with clinical quality measures, process improvement, and leveraging data for actionable quality improvement solutions.
• Strong written, verbal and presentation skills (both live and virtual) with proficiency in applications including but not limited to PowerPoint, Word, Canva, Microsoft Teams/Outlook.
• Ability to work independently with minimal supervision and effectively engage with volunteers to increase motivation and participation.
• Willingness to travel approximately 10% of the time, including overnight stays.

Requirements

• Lean Six Sigma or Project Management Professional (PMP) certification (preferred).
• Experience in the outpatient medical field, with a focus on healthcare quality or clinical settings (preferred).
• Strong interpersonal and relationship-building skills (preferred).

Benefits

• The expected pay range will be $75,000 to $85,000. Pay is commensurate with experience; geographic differentials to the pay range may apply.
• Compensation: Regular review of market value of jobs and adjustments as needed.
• Performance and Recognition: Rewards for achieving success through annual salary planning and incentive programs.
• Benefits: Medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development: Access to Employee Resource Groups (ERG) and Heart U, the Association’s national online university.
• Work-Life Harmonization: Minimum of 16 days of Paid Time Off (PTO) per year, increasing with seniority, plus 12 paid holidays off each year.
• Tuition Assistance: Financial assistance for employees wishing to further their education and career.