[Hiring] Product Data Analyst @World Education Services

Role Description

This position will be responsible for analyzing the market and using data to understand how WES can improve new and core products. Working with the Product Owner, the Product Data Analyst will help create profitable product plans and be involved in decisions about product design, marketing, and pricing strategies.

• Analyze metrics to continually improve core and adjacent products.
• Contribute to business operations, such as costing, production metrics, planning, and budgeting for new product initiatives.
• Work cross-functionally to improve the analysis and presentation of products.
• Monitor the market, competitor activities, any price movements, and make recommendations that will be used in key decision-making.
• Liaise with other departments to enhance and increase the efficiency of effecting price changes in accordance with market shifts.
• Drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities.
• Measure and monitor the product or service’s performance, as well as present product related consumer, market, and competitive intelligence for short and long-term goals relating to product growth.
• Develop or adopt research tools, sources, and methods that further support and contribute to the business’s product marketing management intelligence.
• Formulate ways in which to package and market products in such a way that they become differentiated, compelling, easy to sell, and easy to buy.
• Perform the initial product analysis to assess the need for any requested changes as well as their potential impact.
• Support the product team in product decisions using quantitative data to inform the next steps.
• Create metrics, or use existing ones, and monitor them to evaluate if the product direction is making users happy.
• Undertake financial modelling on the products or services of the business as well as of the target markets to bring about an understanding of the relations between the product and the target market.
• Produce reports and make recommendations to be used as guidance in decision-making pertinent to the business’s new and existent products.
• Collect data via customer polls and market research to make recommendations about products, marketing plans, and launch strategies.

Qualifications

• 4+ years’ experience in product data analytics within an agile environment, playing a key role in data gathering, data analysis and helping the team make data-based decisions.
• BS with major BI or Data Analytics.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies (JIRA, Confluence experience is required).
• Self-starter, with demonstrated success in using analytics to drive the understanding, growth, and success of a product.
• Experience working for a SaaS solutions provider.
• Experience in a fast-paced, product-led organization.
• Strong hands-on experience with SQL and big data.
• Experience with data visualization tools.
• Experience with business intelligence tools, preferably Domo.
• Experience with data-oriented programming languages like R.
• Experience with AB testing.
• Exceptional communication skills to help deliver insights to diverse stakeholders.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams in a matrix organization.
• Excellent written and verbal communication skills.
• Enthusiastic and passionate about data analytics.
• Possess in-depth knowledge and experience using JIRA and Confluence.
• Demonstrated understanding of product strategy, pricing, and positioning strategies.
• A “can do” proactive attitude – gets stuff done.
• Willingness to learn and desire to keep up to date with technology and processes.

Benefits

• Work-Life Harmony: Enjoy the freedom of remote work and flexible scheduling, paired with generous time-off policies designed to assist you in maintaining a healthy equilibrium between your personal and professional commitments.
• Rewards and Recognition: Competitive compensation, comprehensive benefits, and tangible rewards to celebrate your contributions.
• Professional Growth and Development: Comprehensive training programs and tuition reimbursement opportunities.
• Innovation and Impact: Engage in work that directly transforms lives and empowers individuals and communities.
• Community and Connection: Participate in a range of activities, including employee-led resource groups, town halls, and volunteer opportunities.