[Hiring] Power BI Developer / Data Visualization Analyst @OSC Global

Role Description

We are seeking a mid- to senior-level Power BI Developer / Data Visualization Analyst to support Army data center operations, enterprise IT asset management, and IT contract performance reporting.

The selected candidate will design, develop, and maintain Power BI dashboards, reports, data models, and performance scorecards that provide accurate visibility of IT assets, configuration items, infrastructure health, lifecycle status, service delivery, and contract key performance indicators (KPIs). This role will support government and contractor stakeholders by translating operational and contractual requirements into decision-ready, auditable reporting products.

Key Responsibilities

• Design, develop, test, publish, and sustain Power BI dashboards, reports, semantic models, and datasets supporting data center operations and IT asset accountability.
• Build reports and dashboards for servers, storage, network devices, virtual infrastructure, racks, power equipment, software, licenses, and other data center configuration items.
• Track IT asset lifecycle data, including receipt, inventory, assignment, installation, movement, maintenance, warranty, refresh, disposal, and retirement.
• Develop KPI scorecards and compliance dashboards for Army IT contracts, including service-level agreement (SLA) performance, Performance Work Statement (PWS) requirements, deliverable status, and corrective-action tracking.
• Measure and report asset-inventory accuracy, lifecycle compliance, maintenance completion, ticket response and resolution times, service availability, configuration compliance, vulnerability-remediation status, and other approved contract-performance metrics.
• Develop drill-down reports that trace KPI and SLA results to supporting service tickets, asset records, maintenance activity, outage data, configuration-management records, and other source information.
• Integrate, transform, and reconcile data from approved asset-management, configuration-management database (CMDB), ticketing, inventory, network-monitoring, endpoint-management, vulnerability-management, and other authoritative systems.
• Write and optimize DAX measures, Power Query/M transformations, and SQL queries to support reliable, performant reporting.
• Identify and report data-quality issues, including duplicate or missing asset records, incomplete serial numbers, inconsistent device names, incorrect asset locations, missing ownership information, and conflicting configuration data.
• Create exception reporting for overdue maintenance, expiring warranties, unsupported equipment, end-of-life assets, missing inventory records, missed SLAs, overdue deliverables, and other compliance risks.
• Work with program managers, contracting officer’s representatives (CORs), data center leads, system administrators, network engineers, cybersecurity personnel, configuration managers, and contractor teams to define and validate reporting requirements.
• Maintain documentation for data sources, report logic, metric definitions, data-quality checks, refresh processes, user access, and known reporting limitations.
• Support monthly operational reviews, contract-performance reviews, leadership read-aheads, status reports, and corrective-action tracking.
• Provide technical support, user training, and mentorship to junior analysts and report developers.
• Ensure reporting products comply with applicable security, access, handling, records-management, and release requirements.

Representative Metrics Supported

• IT asset inventory accuracy and accountability
• Hardware and software lifecycle status
• Warranty, maintenance, refresh, end-of-life, and end-of-support status
• Asset location, ownership, custody, and configuration completeness
• Data center infrastructure availability, capacity, utilization, and outage trends
• Incident response, ticket aging, ticket resolution, backlog, and SLA attainment
• Patch compliance, vulnerability-remediation status, and configuration compliance
• Contract deliverable completion, KPI attainment, SLA performance, deficiencies, and corrective-action status

Qualifications

• Bachelor’s degree in information systems, computer science, data analytics, cybersecurity, engineering, or a related field. Relevant additional experience may substitute for a degree where permitted.
• At least 5–8 years of experience in business intelligence, data analytics, IT operations reporting, IT asset management, configuration management, or related fields.
• At least 3–5 years of hands-on Microsoft Power BI development experience.
• Demonstrated proficiency with:
  • Power BI Desktop and Power BI Service
  • DAX and Power Query/M
  • SQL and relational databases
  • Data modeling, including dimensional and relational modeling
  • Data reconciliation, validation, and quality analysis
  • Microsoft Excel and Microsoft 365 tools
• Experience developing dashboards, KPI scorecards, SLA reports, or compliance reporting for IT operations, managed services, enterprise infrastructure, or similar environments.
• Experience supporting data center operations, enterprise IT infrastructure, server environments, networks, storage, cloud or hybrid-cloud environments, or IT service-management functions.
• Experience working with IT asset-management, CMDB, help-desk/ticketing, endpoint-management, network-monitoring, vulnerability-management, or similar operational data sources.
• Experience translating contractual performance requirements, PWS requirements, SLAs, or operational standards into measurable reporting criteria.
• Strong ability to communicate technical issues, data limitations, and performance results to technical personnel, program leadership, and nontechnical stakeholders.
• Strong documentation, requirements-gathering, and stakeholder-engagement skills.
• Active DoD Secret clearance or higher required.
• U.S. citizenship, if required by contract or system-access requirements.

Preferred Qualifications

• Microsoft PL-300: Power BI Data Analyst Associate certification.
• Experience supporting Army IT services, data centers, enterprise infrastructure, or managed-service contracts.
• Experience supporting government program-management offices, CORs, service delivery managers, or technical contract-management teams.
• Experience using ServiceNow, BMC Helix, Remedy, Jira Service Management, or similar IT service-management and asset-management platforms.
• Experience with Microsoft Fabric, Azure SQL, Azure Data Factory, Azure Synapse Analytics, SQL Server Integration Services, or comparable data-integration tools.
• Experience implementing Power BI governance, workspace administration, row-level security, deployment pipelines, controlled data-refresh processes, and report lifecycle management.
• Familiarity with IT service-management metrics, including incident response and resolution, ticket aging, backlog, availability, maintenance compliance, configuration compliance, inventory accuracy, and asset-lifecycle status.
• Familiarity with cybersecurity reporting, including patch compliance, vulnerability remediation, endpoint status, and configuration exceptions.
• Familiarity with government contract-performance practices, including quality assurance, deliverable tracking, corrective-action plans, and performance reviews.

Benefits

• Paid holidays
• Paid time off
• 401K with employer match
• Dental, vision, health insurance plans
• Life and disability benefits

E-Verify

OSC EdgeTech participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Reasonable Accommodation

OSC EdgeTech, LLC will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC EdgeTech, LLC or any of its subsidiaries, please email [email protected] .