[Hiring] Performance Analyst @BH Management Services, LLC

Role Description

Manages a portfolio of up to 30 stabilized communities, reviewing and approving daily rent pricing to ensure alignment with revenue objectives.

• Leads recurring performance calls with Community Managers and Regional Managers, evaluating revenue management and marketing system settings and implementing adjustments to meet ownership goals (at minimum monthly).
• Serves as the primary point of contact for pricing and ILS discussions with clients and operators.
• Analyzes asset performance and presents insights during performance calls; conducts deeper evaluations of underperforming properties and escalates concerns to leadership as needed.
• Identifies and recommends ancillary services and product opportunities to leadership for further evaluation and potential integration.
• Develops and distributes monthly and quarterly performance reports with actionable recommendations for clients and Operations.
• Partners with the Performance Strategy leader to deliver insights and present strategic recommendations.
• Conducts comprehensive reviews of monthly exceptions and overall property performance, providing written analysis and improvement strategies to stakeholders.
• Maintains detailed documentation of underperforming assets in the Property Workbook on a weekly basis, escalating risks when appropriate.
• Participates in weekly departmental meetings to share insights, align strategies, and develop corrective action plans for underperforming assets while addressing emerging issues.
• Maintains accuracy of ILS listings and coordinates property marketing updates with Corporate Marketing Support, as needed.
• Leads and supports onboarding and ongoing training for onsite teams, ensuring effective adoption of revenue management tools, systems, and workflows; reinforces best practices during performance discussions.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, revenue management, finance, accounting, statistics, or a related field preferred; equivalent professional experience will be considered.
• 2–3 years of relevant industry experience, with demonstrated application of analytical, operational, or revenue management principles.
• Ability to travel up to 20% as business needs require.
• Advanced proficiency in computer and technology tools, including industry-specific platforms and data analysis systems.
• Strong attention to detail with a consistent focus on accuracy, quality, and follow-through.
• Excellent communication, facilitation, and presentation skills, with the ability to effectively engage and influence diverse stakeholders.
• Demonstrated ability to work independently while managing competing priorities with flexibility and strong time management skills.
• Ability to perform effectively in a fast-paced, dynamic environment while maintaining a results-oriented mindset.

Requirements

• Core – Proficiency Level: 2
• Communication
• Customer Focus
• Teamwork and Collaboration
• Embrace Evolution
• Inclusion
• Functional – Proficiency Level: 2
• Data Literacy
• Problem Solving and Decision Making
• Critical Thinking

Benefits

• Approved Pay Range: $82,000 - $87,500

Company Description

BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team.

• Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.”
• Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
• BH is passionate about setting the standard in the multifamily industry.
• We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously.
• We set our sights high, own our mistakes, and turn lemons into lemonade.
• We are incredibly proud of where we’ve come and are ready to tackle what’s next.
• Come join us!