[Hiring] Operations Intelligence Analyst @Cloudwalk

Role Description

This role involves working across all areas of our company to solve various problems, whether technical, business, or product related.

• Design dashboards that empower every team at CloudWalk with data on key metrics, product usage, user journeys, and business health
• Lead deep dives into specific products, finding improvement points and communicating them to our teams
• Collaborate cross-functionally with product, risk, growth, and engineering teams to surface insights and build smarter products
• Develop smart AI assistants and bots that deliver daily updates on product metrics — automating the boring and amplifying the valuable
• Uncover opportunities through experimentation, enrichment, and modeling to help CloudWalk grow better and faster
• Be a data partner and strategic thinker: connect product signals to business levers and work on what truly matters

Qualifications

• A passion for analytics and storytelling with data — turning complexity into clarity
• Good knowledge of SQL (BigQuery and Postgres), BI tools (Looker Studio, Metabase), and data modeling (dbt)
• An AI-native mindset — you know how to use LLMs and automation tools to move faster, build smarter, and ship more value

Requirements

• Understanding of the fintech ecosystem: acquiring, payments, PIX, credit, and lending (desirable but not mandatory)
• A collaborative spirit, and joy in helping others see, understand, and act on data
• Advanced English to thrive in a global, distributed environment
• Python (or even better, Python and Ruby) skills to automate analyses, generate insights, and build data products that scale

Company Description

CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil.

We are a unicorn company with a unique and innovative approach to the fintech landscape.