[Hiring] Marketing Operations Intern – Data Management & AI Workflows @Icertis

Role Description

• Data management & hygiene
  • Perform manual data updates and cleanup across account and contact records to support marketing & SDR workflows.
  • Assist with list matching, enrichment, de-duplication, and data normalization.
  • Help identify recurring data issues and document patterns or recommendations for improvement.
  • Support ongoing data quality initiatives tied to campaigns, outbound efforts, and reporting.
• SDR & go-to-market support
  • Prepare and maintain clean, accurate data sets for marketing outreach and campaigns.
  • Assist with ad-hoc data requests from Marketing teams.
  • Validate data before uploads, launches, or handoffs to ensure accuracy and completeness.
• AI & automation support
  • Help maintain and monitor existing automation workflows (e.g., Zapier-based workflows).
  • Assist with testing, QA, and documentation of automation and AI-enabled processes.
  • Explore opportunities where AI or automation could reduce manual work or improve speed and consistency.
  • Support basic prompt testing, workflow tweaks, and process improvements under guidance from the team.
• Documentation & process support
  • Document data processes, workflow logic, and “how-to” guides for internal use.
  • Help keep operational documentation up to date as processes evolve.

Company Description

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Who we are:

Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.