[Hiring] Manager, GTM Analytics @Zapier

Role Description

Zapier is hiring a Manager, Analytics & Strategy to lead our newly formed GTM Analytics team. This team is the central analytics home for Marketing, Sales, RevOps, and Customer Ops, with a mandate to deliver trusted GTM insights, improve the quality and speed of decision-making, and turn repeated questions into durable self-service analytics assets.

You will manage a team of embedded analysts supporting Marketing, Sales, and Support/Customer Ops. Your team will own the day-to-day analytics interface for GTM leaders:

• Funnel reporting
• Campaign performance
• Sales and support analytics
• Forecasting inputs
• Recurring business reviews
• Dashboarding
• Metric definitions
• Urgent executive questions

This is a hands-on analytics leadership role. We're looking for someone who has:

• Deep analytics judgment
• Strong SQL skills
• Real GTM domain expertise

You should also be AI-native in how you work and excited to make this team a proving ground for self-service analytics, analyst automation, and governed AI-assisted data workflows.

Qualifications

• 6+ years of experience in analytics, finance, revenue operations, marketing analytics, sales analytics, business operations, investment banking, or a related field
• Experience managing analysts or analytics-adjacent teams for at least 1 year
• Strong GTM analytics expertise
• Excellent with SQL and analytical reasoning
• Finance-grade rigor and urgency
• High bar for quality, trust, and communication
• Excellent manager and coach
• AI-native and automation-minded
• Ability to manage across analysts and data engineers

Requirements

• Hands-on analytics manager
• Ability to operate in a fast-twitch environment
• Experience in investment banking, finance, FP&A, or revenue analytics is a strong plus
• Ability to build review mechanisms, documentation habits, and QA standards
• Ability to explain caveats clearly
• Experience in coaching analysts through ambiguous requests
• Experience in leveraging AI tools for analysis and workflow improvement

Benefits

• Remote work flexibility
• Opportunity to work with modern AI tools
• Strong peer learning culture

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.