[Hiring] Manager, Commercial Analytics & Operations @Q'apel Medical

Role Description

Reporting to the Senior Director, Commercial Operations, the Manager, Commercial Analytics & Operations is responsible for developing, maintaining, and advancing the analytics, reporting, systems, and operational capabilities that support Q’Apel’s commercial organization. This is an individual contributor role with significant cross-functional responsibility and influence.

• Own recurring commercial reporting and dashboards, performance analytics, data quality and metric consistency, business-review analytics, and decision support.
• Work closely with the Senior Director, Commercial Operations and sales leadership to translate data into actionable insights and improve commercial execution.
• Collaborate with Q’Apel’s Salesforce Administrator and other internal partners to keep commercial data, reporting structures, users, territories, and dashboards aligned with evolving business needs.
• Combine strong analytical and technical capabilities with commercial business acumen, attention to detail, curiosity, and a process-improvement mindset.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Analytics, Data Science, Life Sciences, or a related field.
• Five or more years of progressively responsible experience in commercial analytics, sales operations, commercial operations, business intelligence, revenue operations, or a similar role.
• Experience supporting a field-based commercial organization is required; medical device, biotechnology, pharmaceutical, or other healthcare industry experience is strongly preferred.
• Demonstrated experience developing and maintaining recurring commercial reports, dashboards, KPIs, and performance analytics.
• Advanced proficiency in Microsoft Excel, including complex formulas, lookups, pivot tables, data validation, and analytical modeling.
• Strong proficiency in Microsoft PowerPoint with the ability to create clear, leadership-ready presentations.
• Demonstrated proficiency with Tableau, including building, maintaining, and improving dashboards and data visualizations.
• Demonstrated proficiency with Salesforce, including reports, dashboards, data structures, users, roles, and hierarchies.
• Experience supporting commercial planning activities such as quota development, territory analysis, account targeting, field-force expansion, hiring analysis, or resource allocation is strongly preferred.
• Strong understanding of data quality, metric governance, reporting consistency, and process improvement.
• Strong business acumen, exceptional attention to detail, and a proactive, curious problem-solving approach.
• Ability to work independently with limited oversight while collaborating effectively across functions and levels of the organization.
• Strong written, verbal, presentation, and interpersonal communication skills.
• Sound judgment in handling confidential information.
• Willingness to travel occasionally for company and commercial meetings.

Requirements

• Analyze performance across products, regions, territories, field representatives, and accounts to identify trends, gaps, risks, and growth opportunities.
• Assess performance against plan; evaluate account activity, adoption, utilization, penetration, and leading indicators.
• Own analytical preparation for Quarterly Business Reviews, regional reviews, leadership meetings, and other recurring business reviews.
• Support annual and quarterly planning and other key commercial decisions.
• Address emerging business questions with timely, accurate analysis.
• Work closely with the Salesforce Administrator to ensure Salesforce accurately reflects current users, reporting relationships, territories, and commercial requirements.
• Identify opportunities to simplify, standardize, and automate commercial processes.

Benefits

• Fast-paced, high-growth company with a startup philosophy.
• Collaborative team environment focused on achieving goals.

Company Description

At Q’Apel, we are passionate about revolutionizing neurovascular access. We design novel access device technology for vascular interventions and unmet clinical needs. Successful Q’Apel team members step up to the plate and work together to achieve our goals every single day.