[Hiring] HubSpot Data Specialist @Viva Benefits

Role Description

We are hiring a HubSpot Data Specialist to own our monthly Resident Demographic Report (RDR) reconciliation end to end, along with the HubSpot data, reporting, and administration work that supports our Community Success (CS) and Product teams.

• Reconcile rent rolls from numerous property managers against HubSpot contact records.
• Resolve discrepancies, build clean import files, import them, and run post-import QA.
• Work in Claude for heavier reconciliation steps alongside internal automation.
• Ensure accurate matching of names and records, verification and cleanup of contact details, and resolution of lease information discrepancies.
• Spend significant time in the "Needs Review" portion of each reconciliation, making judgment calls that cannot be automated.
• Ask Community Success Managers (CSMs) for clarification when records are ambiguous.
• Surface questions/insights derived from the data proactively.

Qualifications

• 2+ years of hands-on HubSpot experience, including contact imports, custom properties, company associations, lists and segments, and reporting.
• Strong Excel skills: lookups, pivots, deduplication, and restructuring messy exports into usable form.
• Fluent with AI assistants as a working tool; experience with Claude and Gemini.
• Strong written communication and comfort escalating questions across teams.
• High tolerance for repetitive, detail-intensive work.

Requirements

• Knows HubSpot well, particularly imports, properties, contact→company associations, lists and segments, and reports & dashboards.
• Genuine attention to detail, with the ability to notice discrepancies and ask clarifying questions.
• Ability to maintain accuracy consistently across all data entries.
• Comfortable working alongside AI tooling inside a documented process.
• Availability & flexibility during the first two weeks of each month.

Benefits

• Opportunity to work in a fast-paced environment.
• Engagement with cross-functional teams.
• Ability to improve and document processes.