[Hiring] Fundraising Data Analyst @World Food Programme

Role Description

The purpose of this assignment is to support the individual giving teams in their use of data. The Fundraising Data Analyst will provide data insights, expertise and the tools to each team to ensure that fundraising is effective and that we deliver the best supporter experience possible.

Key Responsibilities

• Create and maintain reporting dashboards in designated Tableau Server.
• Effectively support and deliver internal analysis projects, liaising with key stakeholders.
• Project manage the needs from the Individual Giving team, working with them closely to prioritise projects across multiple teams, liaise with stakeholders to understand ongoing needs and keep them up to date with progress.
• Work with tech teams to expand and enhance the datasets in the BI warehouse.
• Provide technical & analytical support to both fundraising products.
• Incorporate advanced use of AI in delivering analysis to the teams, seeking to automate routine jobs and to discover deep insights.
• Keep up-to-date with industry trends in analysis, research and insight. Bring external insights into the fundraising teams eg benchmarking reports, journals, etc.
• Assist with data governance.

Deliverables at the End of the Contract

• Support development of the reporting suite to help monitor and evaluate fundraising performance.
• Promote self-service in the Individual Giving team through report usability and knowledge management.
• Contribution to the IF insights repository. Ensure that insights are shared beyond the BI hub.
• Develop standardised processes, reports or monitoring of data quality & consistency.
• Day-to-day project management of the Individual Giving team’s analysis & reporting needs.

Qualifications

• University degree in Physics, Mathematics, Economics, Data Analytics, Information Management, Business Studies, Marketing, Science or Statistics or other relevant field. Experience of statistics desirable.
• Mid-level role suitable for individuals with 3+ years of experience in digital marketing or fundraising, with strong analytical mindset.
• Working experience with WFP; experience or knowledge in multiple markets (Europe, America and Asia/Pacific) will be considered a plus.

Technical Skills

• Basic proficiency in data & analytics tools (SQL (or similar), Tableau (or similar), Python (or similar) and Excel).
• Eagerness to learn about global digital fundraising and optimisation.
• Knowledge of digital marketing concepts (user journeys, acquisition channels, conversion funnels, essential KPIs).
• Foundational skills in data visualization tools like Tableau (creating unambiguous charts, dashboards, and visual reports).
• Knowledge of basic statistical methods considered a plus.

Soft Skills

• High attention to detail and strong communication skills, including translating technical concepts to non-technical audiences.
• Ability to foster relationships, trust and connection between stakeholders across disciplines.
• Ability to work to deadlines and follow clear instructions.
• Ability to think creatively and proactively deliver on commitments.

Languages

• Excellent command of spoken and written English.
• Intermediate knowledge of another official UN language would be a plus.