[Hiring] Epic Business Intelligence Applications Specialist II @UTHealth (University of Texas Health Science Center at Houston)

Role Description

UTHealth Houston is seeking an Epic Business Intelligence Analyst II to work with our Epic operations team. You will be responsible for overseeing and coordinating the triage of analytics requests and deciding which reporting tools to use as new data needs arise, including but not limited to:

• Clarity and Caboodle reports
• Extract Framework: Metrics
• Benchmarking
• Radar
• Analytics Catalog
• Registry Framework
• Data marts
• Reporting Workbench
• SlicerDicer
• Tableau

Works closely with all levels of staff and customers to translate business needs into requirements, key performance indicators, design specifications, and implementation plans to meet UTHealth Houston's needs. This role requires someone who is already certified in Cogito Fundamentals and Cogito Tools Administration. The analyst serves as a data modeling resource for our clinical areas.

This is a remote role for the most part. There may be times when an employee needs to come in for launches or specific meetings, but we can accommodate a fully remote schedule for the right candidate. That being said, UTHealth Houston currently strongly prefers that employees either reside in the State of Texas or relocate to Texas within three months of accepting a role.

Qualifications

• Superior communication skills, both oral and written
• Superior customer relation skills
• Familiarity with project lifecycle and project management methodologies for software management
• Ability to plan and manage projects of various sizes
• Possess analytical skills to collect information from diverse sources
• Manages Human Resources activities of the department
• All candidates should already be certified in Epic Cogito Fundamentals and Cogito Tools Administration

Requirements

• Bachelor's Degree in Computer Science, Business, or a related field required
• 4 years of experience in a healthcare-related field required
• 1 year of experience supporting one or more Epic modules preferred
• Large-scale healthcare systems planning and implementation experience on application software products preferred

Benefits

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Awesome retirement/pension plan
• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts, including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Key Accountabilities

• Maintains expertise and seeks additional knowledge in the support and optimization of Epic Cogito analytics suite of tools
• Establishing processes, including request, triage, prioritization, testing, publishing, and validating data requests
• Works cohesively with stakeholders to provide system support including analysis, build, and testing of requested changes
• Reviewing upgrade documentation related to analytics tools and content
• Creates and modifies existing reports and distributes analytics content to data consumers
• Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues
• Maintaining the Analytics Catalog and associated metadata records
• Meets build deadlines as communicated by EHR Business Intelligence Application Manager
• Develops and maintains system documentation
• Assists EHR Business Intelligence Application Manager in developing build timelines and project plans
• Performs unit testing of application configurations and builds in appropriate non-production environments
• Follows established guidelines for system change control
• Creates and maintains documentation for change management
• Collaborates across teams to ensure process design, interface development, testing, and end-user training are performed to quality standards
• Independently performs basic project management activities for the development and implementation of system changes
• Develops applications-specific reports; provides technical specifications and assistance to report developers as needed
• Performs other duties as assigned

Physical Requirements

• Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects

Security Sensitive

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094.

Residency Requirement

We prefer employees who permanently reside and work in the State of Texas.