[Hiring] Entitlement Specialist @Precisely International Jobs

Role Description

This role is part of the Data Steward team which is responsible for ensuring Salesforce Account, Contract and Entitlement data is correct. This set of data provides customer access to the Precisely customer portal and other self-service applications used by the customer. This data also drives contract renewal opportunities and entitlement reporting.

• Resolve daily internal cases brought to the Data Steward team from the Sales and Renewals teams.
• Resolve data issues from Salesforce exception reports.
• Participate in projects related to improving Salesforce data integrity.
• Assist documentation requests during financial audits.

Qualifications

• Minimum 3 years experience working in Salesforce.
• Basic understanding of contracts and identifying customer entitlements resulting from the contracts.
• Extreme attention to detail.
• Experience collaborating within a cross-functional organization.
• Professional oral and written communication skills.
• Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams).
• Ability to work effectively from home.
• Salesforce certifications.
• Data analysis skills.
• Experience with the Salesforce service contract module.

Requirements

• This role requires working either UK or US shift timings on a regular basis, based on business needs.

Application and Interview Impersonation Notice

Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice.