[Hiring] Director Strategic Analytics @Bon Secours Mercy Health

Role Description

The Director Strategic Analytics leads the strategy development and overall implementation of information and knowledge critical to meeting the strategic goals and initiatives of the system. Ensures the validity and replicability of data analytics and sources. Provides support to Marketing on development of consumer primary and secondary research.

• Recommends and implements strategies and methodologies to strengthen strategic planning and business development analytic methods and solutions, including but not limited to:
  • Extraction of data
  • Report formatting
  • Development of evaluative criteria
• Identifies and utilizes internal and external resources to reproduce, evaluate, research, and improve techniques, bringing in new techniques or modifying existing techniques.
• Develops measurement and evaluative tools for the system, especially in the area of:
  • Service Lines
  • Physician Provider Relations
  • Ambulatory Services
  • Consumer Insights
  • Business Development
• Serves as an active leader on system-level committees/councils relating to analytics development to develop strong measurement frameworks and learning agenda visualizations for internal and external clients.
• Works with system and market leadership as well as vendor partners to establish a collaborative, integrated, and coherent market data analytics ecosystem and corresponding culture with transparent, streamlined, and regulatory compliant processes for optimal data access and ease of use.
• Collaborative partnerships include Finance, Business Development, Decision Support, Business Intelligence.
• Works closely with Nordic and other key stakeholders to establish vision and direction for data architecture, storage, and access solutions.
• Develops self-service solutions and functionality to empower leaders across the organization to access and view reports.
• Leverages claims database to provide new planning and business development insight while ensuring data utilization is within prescribed guidelines.
• Manages assigned staff and serves as a convenor of strategy analysts for training, professional development, and best practice sharing.
• Manages all stages of quantitative and qualitative market research studies to answer key business questions, including:
  • Research proposals
  • Research methodology design
  • Operational execution
  • Analysis and reporting
• Facilitates development of consumer segmentation and marketing research across the system.
• Provides consultation to System and Strategy executive leadership.

Qualifications

• Bachelor’s degree in business or related field (required)
• Master’s degree in business or healthcare administration (preferred)
• 7 years of related experience (required)
• 5 years healthcare experience (required)
• 10 years of related experience (preferred)

Requirements

• Periods of high stress and fluctuating workloads may occur.
• General office environment.
• Long-distance or air travel as needed - not to exceed 10% travel.
• Required to car travel to off-site locations, occasionally in adverse weather conditions.
• Prolonged periods of working alone.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources, and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development, and continuing education support
• Benefits may vary based on the market and employment status.