[Hiring] Director of BI and Growth @Enhanced US LLC

Role Description

This role will be responsible for establishing and leading Enhanced’s business intelligence and analytics function — defining the strategy, building the infrastructure, and developing the insights that drive smarter decisions across the business.

This is a highly hands-on and entrepreneurial role. You’ll design analytics programs, select and implement tools, and translate complex, multi-source data into actionable insights across performance, product, marketing, and operations. As Enhanced scales, you’ll also build and mentor a team and help embed data-driven thinking into the company’s culture.

What You’ll Do

• Audit and improve Enhanced’s data infrastructure, sources, pipelines, and reporting.
• Build a single source of truth for core metrics including revenue, CAC, contribution margin, LTV, retention, and churn.
• Build self-serve dashboards providing daily visibility into performance by product and channel.
• Develop and improve marketing measurement, including attribution and incrementality testing.
• Build cohort, LTV, profitability, and forecasting models to support growth and investment decisions.
• Partner with Marketing, Finance, Operations, and Product to turn data into actionable business decisions.

Qualifications

• Hands-on D2C retention experience, with a track record of building and scaling lifecycle programs at a high-growth subscription business.
• Strong analytical skills and fluency in retention metrics including cohorts, LTV, payback period, and churn.
• Experience with subscription and replenishment models, ideally in telehealth, supplements, or another consumable category.
• Experience operating in regulated categories, with the judgment to move quickly while navigating legal, compliance, and clinical requirements.

Requirements

• Must be authorized to work in the United States of America (no sponsorship required).
• If remote, must be okay with travel to NYC on occasion.