[Hiring] Dayforce WFM Business Analyst @Dysrupit

Role Description

The Business Analyst for Workforce Management (WFM) in retail plays a key role in bridging business operations and technology, with a focus on optimizing labour strategies through Dayforce. This role is responsible for gathering and analysing requirements, designing functional solutions, and supporting the implementation and enhancement of Dayforce WFM modules.

• Collaborate with stakeholders across HR, Operations, and IT to elicit and document business requirements related to scheduling, time tracking, labour forecasting, and compliance.
• Analyse current workforce management processes and identify opportunities for optimization and automation using Dayforce.
• Automate requirements discovery and documentation, leveraging AI tools to extract, cluster, and refine user stories, process maps, and impact assessments from workshops, tickets and transcripts.
• Translate business needs into functional specifications and process flows for Dayforce WFM modules.
• Support the configuration of Dayforce Scheduling, Time & Attendance, and Labor Forecasting features to meet retail-specific needs.
• Document use cases, test scenarios, and user stories to support development and implementation.
• Assist in system testing, UAT coordination, and go-live activities, ensuring solutions meet business expectations.
• Provide post-implementation support, troubleshooting issues and recommending enhancements.
• Act as a liaison between business users and technical teams to ensure clear communication and alignment.
• Analyse workforce data to support decision-making and ensure compliance with labour laws and union agreements.
• Monitor scheduling accuracy, labour utilization, and adherence to business rules.

Qualifications

• 3–5 years of experience as a Business Analyst, preferably in retail or workforce management.
• Hands-on experience with Dayforce Workforce Management modules (Scheduling, Time & Attendance, Labor Forecasting).
• Strong analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.
• Excellent communication and stakeholder engagement skills.
• Proficiency in documentation tools (e.g., Confluence, Visio) and agile methodologies.
• Proven experience as a Business Analyst or Product Analyst in a SaaS or enterprise technology environment, translating complex business needs into structured functional requirements.
• Understanding of integration points between Dayforce and POS, payroll, or HRIS systems.
• Familiarity with Dayforce reporting and analytics tools.
• Certifications in Dayforce or Business Analysis (e.g., CBAP, PMI-PBA) are a plus.

Location

Bangalore, Karnataka (Remote)

Department

PS India

Employment Type

Full-time | Billable

Minimum Experience

Experienced