[Hiring] Data Quality and Governance Analyst @Everway

Role Description

The Data Governance & Quality Specialist will play a critical role in ensuring the accuracy, consistency, and integrity of key data within our internal systems, supporting the broader business in data-driven decision-making. Reporting to the Data Governance Director, this role focuses on embedding our Data Governance model and monitoring and managing data quality. You will partner with internal technical and business teams and external suppliers (Databricks) to embed our data governance model as well as investigating and resolving root causes of data issues. Identifying areas for additional validation, and recommending process improvements.

Main responsibilities

• Exception Report Monitoring: Regularly review exception reports to identify data quality issues across accounts, opportunities, quotes, contracts, and licenses.
• Issue Resolution: Investigate and resolve identified data discrepancies, collaborating with relevant teams to correct records and maintain data integrity.
• Validation & Quality Assurance: Provide feedback on areas where additional validation or quality checks could enhance data accuracy and reliability.
• Process Improvement: Work with cross-functional teams to recommend process improvements for data handling, contributing to better data governance and reduced error rates.
• Documentation & Reporting: Build clear documentation of data quality processes, exceptions, and resolutions; develop regular reports to track data quality trends and improvement initiatives.
• Stakeholder Collaboration: Collaborate with IT, Salesforce administrators, and other internal stakeholders to ensure data quality standards align with business needs and support ongoing data initiatives.
• Data Management Tools & Techniques: Utilise data management tools and techniques to assess, cleanse, and maintain datasets and embed technical governance controls, promoting best practices in data management. Supporting robust data lineage, consumption contexts and actively maintained data dictionary.
• Data Culture: Support the build of a strong Data Culture organisation wide at Everway to ensure we achieve data by design in support of business activity at pace and deliver compliance by default.

Qualifications

• 3+ years of experience in data quality, data management, or a related field, with a strong focus on data accuracy and governance.
• Databricks experience (1-2 years), awareness of CRM systems (such as Salesforce) and experience working with Sage, AWS, and Google Suite would be beneficial.
• Proven analytical skills and attention to detail, with the ability to identify data inconsistencies and resolve issues effectively.
• Strong organisational and documentation skills, with the ability to manage multiple tasks and prioritise effectively.
• Excellent collaboration and communication skills, with the ability to work closely with cross-functional teams to address data issues and promote data quality best practices.

Requirements

• Experience of data management and reporting.
• Awareness of GDPR and application for customer and colleague data.
• Background in data governance or knowledge of data quality tools and techniques.
• Understanding of business operations in SaaS, technology, or education-focused organisations.

Benefits

• Competitive salary with bonus opportunities.
• Flexible work schedules.
• Comprehensive health and wellness benefits.
• Flexible time off plans.
• Career growth through development programs.
• Collaborative, innovative culture where your ideas matter.