[Hiring] Data Quality Analyst @Penbrothers

Role Description

You will be the human quality layer on top of MARC's AI. Working document by document, you'll compare what the platform extracted against the source contract, confirm what's correct, fix what isn't, and flag anything unusual for the engineering and customer teams. Your corrections do two jobs: they keep customer dashboards accurate today, and they teach us where the extraction pipeline needs to improve tomorrow. You'll be the first dedicated hire in this function, working closely with the founding team in Dublin and New York — with the chance to shape the QA playbook as we grow.

What You'll Do

• Review AI-extracted data fields (parties, dates, amounts, renewal and termination terms, escalators, insurance requirements, service scopes).
• Verify, correct, or complete each field against our extraction schema, meeting agreed accuracy and throughput targets.
• Flag extraction errors with clear, structured notes — what was wrong, why, and where in the document the correct answer lives — so recurring error patterns can be fixed at the source.
• Escalate ambiguous documents (conflicting clauses, missing pages, illegible scans, unusual contract structures) rather than guessing.
• Keep simple daily logs of documents reviewed, error rates, and error types; contribute to a growing library of review guidelines and edge cases.
• Work asynchronously with the team in Ireland and the US — clear written updates matter more than meetings.

What You'll Bring

• Comfortable reading commercial documents in English — you can find the renewal clause, tell a base fee from a pass-through charge, and spot when two sections contradict each other.
• Meticulous and consistent: you enjoy the kind of work where being 99% right isn't the goal — catching the 1% is.
• Clear written English; you can explain an error in two sentences that an engineer and a lawyer would both understand.
• Nice to have: Annotation or data-labeling QA experience, or familiarity with AI-assisted document tools.

Security is part of the job

Our customers trust us with sensitive commercial documents, and we make them hard promises about how that data is handled. You'll work entirely inside a secure US-hosted virtual desktop — no downloads, no local copies, no personal devices touching customer data — with access limited to exactly what your queue requires. Employment is subject to an NDA, NBI clearance, and completion of our security training. If you find that reassuring rather than annoying, you'll fit right in.

Our Hiring Process & AI Disclaimer

We use AI tools to streamline our application process—including an initial conversation with an AI Interviewer. All hiring decisions are made entirely by humans: our Talent Acquisition team guides your full candidate journey and makes all evaluation decisions.

You are welcome to use AI for CV refinement and research, but real-time AI assistance during interviews or skill assessments is strictly prohibited to ensure an authentic evaluation.

What You’ll Get

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.