[Hiring] Data Operations Lead @Veeva Systems

Role Description

Veeva OpenData is global reference data of healthcare professionals and healthcare organizations. It contains addresses, emails, specialties, demographics, compliance data (license information and industry identifiers) and affiliations. It is available in 100+ countries today and growing.

Your mission as our Data Operations Lead is to be the operational backbone of our curation efforts. You will guide and lead a remote team of data curators, ensuring we unlock the full potential of OpenData while adhering to strict compliance and quality standards. This is not just about maintenance; it’s about strategy. You will design the production processes of tomorrow, driving the technological improvements that elevate our efficiency and data quality.

Your mindset to thrive in this role is a unique blend of analytical rigor and emotional intelligence. You are a "can-do" leader who loves to solve problems and communicate solutions. Whether you are speaking with a curator, an analyst, or senior leadership, you know how to align teams and drive results. You take full ownership of your team's performance, viewing their success as your own.

You are someone who thrives in fast-paced, multi-cultural, and remote-first environments. If you are passionate about data and operations, eager to grow your data and leadership skills, and ready to make a tangible impact in the Life Sciences industry, this is your platform to build something remarkable.

What You'll Do

• Implement Automation Strategy: Identify opportunities to implement state-of-the-art technology that make the team faster and smarter. Collaborate closely with Product and Engineering to deploy them.
• Achieve Data Excellence: Establish and own the gold standard for our data. Design robust processes for tracking, assessing, and validating data quality at scale.
• Monitor & Optimize: Own the team’s output. Track KPIs, identify operational bottlenecks, and implement efficiency projects that tangibly improve performance.
• Servant Leader: Lead, mentor, and inspire a dynamic team of Data Curators, fostering a culture of proactivity and high performance.
• Risk Guardian: Proactively identify data risks and operational incidents, ensuring they are escalated unambiguously and resolved quickly.

Qualifications

• Data-First Mindset: 3+ years of experience in a fast-paced environment (Tech, Startup, Consulting) with a proven track record of handling complex data sets or data operations.
• Process Mastery: Strong experience in business process design and optimization. Knowledge of how to structure unstructured data workflows.
• Global Communicator: Excellent written and verbal English skills, with the ability to collaborate effectively in a distributed, international environment.
• Proven Leadership: Previous experience mentoring junior team members, leading projects, or managing teams (3+ years preferred).

Nice to Have

• Domain Relevance: A background in Life Sciences (via education or professional experience).

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect:

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  • A conversation with the hiring manager.
  • A practical case exercise.
  • A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Benefits

• Opportunity to work in a diverse and international workspace.
• Life insurance.
• 1% charitable giving program.
• Fitness reimbursement.

Compensation

Total compensation: 25,000 - 38,000 EUR. The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.