[Hiring] Data Integration Specialist @Lightspeed Commerce

Role Description

NuORDER by Lightspeed is looking for a Data Integration Specialist to join our Service Delivery team in Canada! In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. You will be expected to work according to the EST timezone. Please note that this position can be fully remote.

What you’ll be doing:

• Writing timely responses to clients regarding their open issues, updating internal documentation and creating external resources for our clients to self-serve.
• Actively staying up to date with the newest features of the NuORDER platform, enhancements to its middleware, and advocating for changes to drive both the platform and its tools forward.
• Troubleshooting customer issues in an effort to discover what solution would be the best fit for a client’s needs.
• Managing multiple integration projects in a customer-facing capacity as well as performing any updates to mapping, formatting or other conditional logic.
• Creating, updating, and maintaining integrations using ETL and data integration technologies across a variety of data sources.
• Leading scoping calls with clients in an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client’s data needs.
• Working cross-functionally to deliver projects, find solutions, and support larger integration initiatives.

Qualifications

• Help Desk and Troubleshooting experience.
• Comfortable multi-tasking and juggling competing/changing priorities to ensure client issues are responded to quickly.
• Solid writing and presentation skills to ensure clients are delighted with the service.
• Understanding of SQL, JavaScript, SaaS, CRM, ERP and APIs a plus.
• Able to think beyond the status quo with a can-do attitude and an appetite for success!

Benefits

• A flexible work environment that empowers you to do your best work.
• A culture that celebrates performance.
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard.
• Career-defining opportunities.
• Flexible paid time off and remote work policies.
• Equity options, because this is your company too.
• Contributions to your pension plan. Your future matters.
• Training opportunities to grow your skills and career.
• Health and wellness credit so you feel your best.
• Time off to volunteer and give back to your community.
• Interest groups, employee-led networks, social committees to sponsored sports teams.
• Computer purchase program to get your personal MacBook.
• Enhanced parental leave to support growing families.
• Lightspeed equity scheme (we are all owners).
• Unlimited paid time off policy.
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year.
• Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents.
• Employer RRSP contribution of up to 4% of base salary to a maximum of $5,000.
• Health and wellness benefit of $500 per year.
• Employee Technology Purchase Program: Ability to an interest-free loan to purchase certain Apple products.
• LinkedIn Learning: Free access to LinkedIn learning along with your career GPS to help you learn & grow.
• Paid leave and assistance for new parents.
• Mental health online platform and counselling & coaching services.
• Volunteer day.
• A variety of snacks, coffee, and teas are always accessible and available in the office kitchen.