[Hiring] Data Integration Consultant @Higher Logic

Role Description

The Data Integration Consultant configures, maintains, and validates the data mappings that connect customers' third-party systems with Higher Logic applications. This role supports Higher Logic’s existing integration infrastructure and serves as a point of contact for the Sales and Partnerships team by assessing potential integration partners.

This is an ongoing technical implementation role supporting new customer onboarding and existing customers as their systems, data models, and requirements change. The consultant understands how data should move, configures the mapping, runs it through agreed processes, and verifies the results.

The consultant also serves as the subject matter expert for Higher Logic’s APIs. This role reports directly to the VP, Product Management, and will work closely with the Project Manager, who owns prioritization, scheduling, delivery coordination, and most client and vendor interactions; Engineering owns the production connector and platform development.

Qualifications

• Ability to understand structured data and JSON, including objects, properties, identifiers, relationships, and custom fields.
• Practical skill with data transformation, formulas, conditional logic, filters, and validation.
• Ability to investigate source data and destination results using appropriate query and inspection tools.
• Understanding of SaaS integrations, APIs, authentication, and data synchronization.
• Strong attention to detail, organization, and follow-through across multiple customer configurations.
• Clear written and verbal communication with technical and nontechnical colleagues, customers, and vendors.
• Ability to take direction, incorporate feedback, and use AI effectively while validating results.

Requirements

• Review source-system documentation, sample JSON payloads, and available data to understand objects, properties, identifiers, relationships, customizations, and limitations.
• Configure source-to-target mappings through the integration platform, including one-to-one field mappings, transformations, formulas, conditional logic, filters, and literal values.
• Apply mappings to customer onboarding, data conversion, and ongoing integrations.
• Run and validate mappings using agreed access and review practices.
• Maintain mappings as customers add or change systems, fields, custom objects, or business rules.
• Identify capabilities needed to support a new third-party system or use case.
• Maintain mapping specifications, configuration records, test evidence, supported-use-case guidance, known limitations, and troubleshooting procedures.
• Enable Integration Services, onboarding, and support teams to perform routine configuration and validation.
• Partner with customer implementation and support teams to provide integration documentation, enablement, guidance, and direct customer support when needed.
• Provide the Project Manager with technical progress, findings, effort estimates, dependencies, and risks.
• Use approved AI tools to improve mapping, analysis, validation, and documentation.
• Recommend requirements for interfaces, reports, and utilities that improve mapping oversight and exception handling.
• Conduct all business in accordance with Higher Logic policies and procedures.
• Perform all other duties as assigned.

Benefits

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development with management that cares about your professional growth.
• Significant advancement opportunities for outstanding performers.