[Hiring] Data Gatherer @Deloitte - Recruitment

Role Description

We are currently looking for a Data Gatherer to work in a results orientated, quality-controlled environment where being able to work with a high level of accuracy to prescribed processes and strict deadlines is essential. You will be working as part of a high-quality team helping a major financial service provider for a remediation review project.

Key Responsibilities

• Work to tight deadlines to gather and compile relevant evidence from various sources required to assess the outcome of the case.
• Manual scraping of Bank systems to identify and collect up-to-date customer contact information.
• Recording all up-to-date customer contact information on the central register.
• Outbound calls to customers requesting to collect assets in safe custody / answering their queries on services.
• Responding to customer queries regarding the process of service withdrawal and repatriation.
• Ability to navigate multiple systems.
• Ensure data protection remains a focus.

Qualifications

• PC skills ability to navigate and work across a number of different IT systems confidently.
• Strong literacy / numeracy.
• Excellent attention to detail and accuracy.
• Ability to work to demanding deadlines (workflow & time management).
• Ability to attain and maintain specified quality and production targets.
• Ability to work independently & as part of a rapidly changing team.
• Demonstrate an ability to work with honesty, integrity and trustworthiness.
• Maintain high standards of professionalism and competence.
• Good communication skills.
• Good letter writing skills.
• Good telephony skills.