[Hiring] Data Configuration Analyst @Employment Hero

Role Description

As a Data Configuration Analyst, you’ll be working with our Customer Experience Delivery teams and will be instrumental in driving outcomes for customers during their implementation journey.

• Support the end-to-end Implementation service offering by performing system configuration, checking and analysing configuration issues, and carrying necessary resolutions and action items.
• Complete administrative tasks, including systems updates, data entry, data review and input, project updates and other ad-hoc requests.
• Ensure data quality, integrity and security.
• Support customers with their implementation journey.
• Investigate and troubleshoot customer implementation challenges via thorough testing.
• Contribute to continuous improvement strategies on the way we implement clients.
• Continuous documentation for updating content to support system implementation.
• Assist with keeping our internal tools and tracking systems up to date, which may include applications such as Salesforce and Asana.
• Meet & exceed KPI’s, follows all relevant procedures & standard operating procedures as laid out by Employment Hero and your manager.

Qualifications

• Bachelor’s Degree (or relevant Qualification) OR 2+ years’ experience in a HR/Payroll SaaS configuration environment.
• Experience in processing and reviewing large data sets and data entry.
• Experience administering a HR Information System (HRIS) and/or payroll system, is a plus!
• Strong communication skills.
• Ability to work autonomously.

Benefits

• You will work remotely, with the flexibility to own your time and impact.
• You will access cutting-edge tools to amplify your work, knowledge and outputs.
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life.
• You’ll also have access to a wide range of benefits that includes: a very generous parental leave policy, subsidised egg freezing, a WFH office expense budget, and outstanding learning & development opportunities.
• We’re AI-first, so you may meet some of our AI tools early in the process.

Company Description

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.