[Hiring] Data Analytics & Reporting Lead @Ascend Technologies

Role Description

The Data Analytics & Reporting Lead is Ascend Technologies’ central owner of data and analytics. This person does not just build reports; they establish how data is understood, trusted, and acted upon across the organization. They connect raw operational data to strategic outcomes through dashboards, models, and predictive tools that drive real decisions.

Over time, the role grows into a thought-leadership function: a cross-functional partner who gives every team the data clarity it needs to operate at its best.

Responsibilities

• Work with source systems (Salesforce, ServiceNow, Paylocity, Sage Intacct) via SQL and APIs to extract, normalize, and shape data.
• Define what lives in the central infrastructure and maintain a trusted foundation: consistent definitions, documented transformation logic, and proactive resolution of data quality issues.
• Design and build executive-ready dashboards and reports in Power BI and custom Claude-built dashboards.
• Translate complex data into clear visual narratives for technical and non-technical audiences.
• Partner with the Data & AI Architect on predictive models and forecasting tools that surface actionable insights.
• Report on Claude and AI usage to help teams use Claude with governed data.
• Partner with leadership and cross-functional teams to surface reporting needs, define metrics, and turn business requirements into scalable data models and dashboard specs.
• Map workflows to find where analytics can drive better outcomes.
• Own the business-facing data dictionary and certified metrics.
• Participate in the Data Governance Committee.
• Serve as the primary analytical requirements input to the central data infrastructure.
• Eliminate manual, redundant reporting by building toward automation and self-service analytics.
• Act as a thought leader who brings new tools and ideas as the analytics function matures.
• Other responsibilities as assigned by management.

Qualifications

• At least 3-5+ years in a business intelligence, data analyst, data architect, or similar role.
• Proven track record of building and delivering dashboards and reports.
• Strong ability to write, optimize, and troubleshoot complex SQL queries across relational databases.
• Hands-on experience with at least one major BI platform (Power BI, Tableau, or equivalent).
• Demonstrated ability to work with messy, multi-source data and produce clean, consistent analytical outputs.
• Able to manage workload independently, prioritize competing requests, and iterate toward high-quality outputs without close oversight.

Requirements

• Familiarity with Salesforce, ServiceNow, Paylocity, or Sage Intacct data models.
• Experience with dbt, Python, Claude or other AI tools, or forecasting and machine learning concepts.
• Background in managed services; PL-300 or equivalent BI credential.

Benefits

• Health, dental, and vision insurance.
• Retirement savings options.
• Flexible time off (FTO).
• Professional development opportunities.

Core Values

• Committed to Client Success: Our actions and our words always align with the best interest of the client.
• One Team: We work collaboratively to overcome challenges with humility and respect.
• Integrity: We are unquestionably committed to doing the right thing even when it is hard.
• Accountability: We hold ourselves and each other accountable for keeping our commitments.
• Transparency: We create open lines of communication with each other and our clients.

Physical Demands

Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and driving to the work site to meet with client(s).

Salary Expectations

The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on various factors.