[Hiring] Data Analyst @UnitedHealth Group

Role Description

Optum’s EHR Services represents one of the fastest growing practices within Optum Insight’s Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you’ll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Aids in the development of complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Cogito (Clarity and Caboodle)-based reporting.
• Extracts Epic data utilizing approved BI tools with SQL code.
• Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.). Evaluates requests for completeness and if needed work with customer to finalize request.
• Assists in the providing of technical direction, guidance and analysis during project development and accomplish all required formal sign-offs.
• Designs and documents the general functional requirements and detailed technical specifications for a report.
• Assists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models.
• Implements reports/database software in an optimal manner to minimize the effect on production and development activities.
• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues.
• Provides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customers.
• Develops, supports and maintains all required system design and build documents and other system documentation related to Epic reporting.
• Provides support of application incidents reported through the help desk or ticketing systems; including potential 24/7 on call coverage as required.
• Adheres to organization standards for system configuration and change control.
• Develops solid relationships with end user communities, customers and business partners.
• Attends, participates in, and contributes to meetings throughout the facility.
• Troubleshoots and/or resolves application issues and escalates more complex issues as appropriate.
• The BI Developer may create new reports, using third party report writing tools to display Epic data.

Qualifications

• 2+ years of experience with Microsoft SQL Server or another relational database platform.
• 1+ years of experience using SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries.
• 1+ years of Reporting tool experience or certifications (Oracle, Microsoft, Tableau, Qlik, SAS, Cognos, etc.).
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint.

Requirements

• Active Epic certification in any Cogito data model (Clarity or Caboodle).
• 3+ years of experience designing, creating, testing and implementing complex reports using SQL Management Studio, ETL, SSIS, SSRS, etc.
• 1+ years of experience with Epic applications and database structure.
• Demonstrated ability to demonstrate cross-team communication and leadership skills.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution (all benefits are subject to eligibility requirements).