[Hiring] Data Analyst @Mercury Insurance Services, LLC

Role Description

The primary job function, under general supervision, is interpreting complex data sets related to various operations of the Claims Department and providing data-driven analysis. The position is responsible for:

• Analyzing and interpreting data, identifying trends and patterns, and providing insights to drive business decisions.
• Using knowledge of statistics and various data analytical tools to develop reports, dashboards, and visualizations.

Responsibilities

• Works with claims leaders and independently to identify and provide data support to recognize opportunities.
• Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems.
• Supports claims projects by applying general knowledge of the business area processes, including best practices.
• Retrieves data from various sources and prepares data for analysis.
• Reviews data for accuracy and revises methods of data retrieval when necessary.
• Prepares reports, graphs, and charts based on research and analyses.
• Analyzes data and identifies trends to provide meaningful suggestions and recommendations to leadership.
• May assist with forecasting future claims activity to plan for future risks.
• Serves as a contact for basic reporting needs/issues and on-demand reports.
• Communicates proactively, clearly, and consistently with SMEs and leadership in the various claims operations.
• Creates presentations breaking down problems identified and potential solutions.
• Develops spreadsheets and visual tools for management use.
• May attend management meetings to present findings and recommendations.
• Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse.
• Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week.
• Other functions may be assigned.

Qualifications

• Bachelor’s degree in an analytical concentration, such as math, statistics, engineering.
• SQL Training.
• Master’s degree is required in lieu of work experience.
• At least 3 years of insurance-related experience, preferably in an analytical role, or equivalent combination of education and experience.

Knowledge and Skills

• Advanced proficiency in SQL required.
• Proficiency in PowerBI and other data visualization tools.
• Experience with Python and/or R a plus.
• Knowledge of statistics and general model building/validation procedures required.
• Strong data skills and ability to work with massive datasets.
• Good problem-solving skills required.
• Good analytical and critical thinking required.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills required.
• Ability to produce quality work within tight timeframes and manage multiple projects.
• Ability to work in a team setting.
• Requires the ability to work a flexible schedule and travel as needed.
• Adherence to the Company’s privacy policy due to the sensitive nature of information handled in this position.

Benefits

• Competitive compensation.
• Flexibility to work from anywhere in the United States for most positions.
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours).
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus).
• Medical, dental, vision, life, and pet insurance.
• 401 (k) retirement savings plan with company match.
• Engaging work environment.
• Promotional opportunities.
• Education assistance.
• Professional and personal development opportunities.
• Company recognition program.
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.

Pay Range

USD $76,829.00 - USD $142,213.00 /Yr.