[Hiring] Data Analyst @Talentin

Role Description

SOFTSWISS is expanding its Analytics team and is looking for a Data Analyst to support the analysis of partner and business performance. The role is focused on handling a variety of analytical requests across different areas, including product, retention, marketing, acquisition, and operational performance of partner projects.

• Analyse key business and product metrics across partner projects, including conversion, retention, revenue, margin, acquisition, player activity, cohorts, and other performance indicators.
• Investigate changes and anomalies in performance and identify their potential root causes.
• Analyse whether performance changes are driven by acquisition, retention, new or existing cohorts, margin, player behaviour, or other factors.
• Handle ad-hoc analytical requests from the Analytics team, operational managers, and other stakeholders.
• Work with existing Tableau data sources and reports to find and analyse relevant information.
• Build simple Tableau reports and dashboards for recurring analytical requests.
• Turn one-off analyses into reusable reporting where it can reduce repetitive manual requests.
• Work with SQL and ClickHouse when additional data extraction or validation is required.
• Combine different metrics and data points to form clear, business-oriented conclusions.
• Present findings and analytical hypotheses to the Head of Analytics and relevant stakeholders.

Qualifications

• 3+ years of experience as a Data Analyst, Product Analyst, Business Analyst, Operations Analyst, or in a similar analytical role.
• Practical experience in the iGaming / gambling industry and understanding of its core business metrics.
• Strong analytical thinking and the ability to identify relationships between different metrics and business drivers.
• Good understanding of product and business analytics concepts, including funnels, cohorts, retention, conversion, acquisition, revenue, and lifecycle metrics.
• Hands-on experience with BI tools, preferably Tableau.
• Ability to independently investigate a business problem, identify relevant data, test hypotheses, and provide clear conclusions.
• Working knowledge of SQL and the ability to read, adapt, and write analytical queries when needed.
• Ability to manage multiple smaller ad-hoc requests and switch efficiently between different analytical topics.
• Ability to communicate analytical findings clearly to non-technical stakeholders.

Benefits

• Private health insurance.
• Sports benefits.
• Comprehensive Mental Health Program.
• Language learning support.
• Paid time off.
• Maternity leave support.
• Performance-based bonuses.
• Referral program rewards.
• Professional development opportunities, internal workshops, and participation in conferences and corporate events.
• An international team and the opportunity to work with large-scale iGaming products and data.