[Hiring] Data Analyst @Astound Broadband

Role Description

The Data Analyst is responsible for translating complex data into actionable insights that support decision-making across Astound Broadband. This role bridges technical data expertise with strong business acumen, partnering closely with cross-functional teams to deliver end-to-end analysis, performance tracking, and executive-ready reporting. The ideal candidate is comfortable working with large datasets, developing Tableau dashboards, and uncovering the “why” behind business performance while operating in a fast-paced, results-driven environment.

• Conduct advanced analysis on large and complex datasets to address business questions, performance trends, and operational challenges.
• Extract meaningful insights from diverse data sources, focusing on both performance outcomes and root-cause drivers.
• Identify, define, and monitor key performance indicators (KPIs) across functional areas to assess business health.
• Develop and enhance recurring and ad hoc reports to support leadership, operations, finance, and commercial teams.
• Build, maintain, and optimize Tableau dashboards and visualizations to clearly communicate insights to stakeholders.
• Develop automated analytical tools, including queries, dashboards, and presentation outputs, to support ongoing business monitoring and self-service analytics.
• Partner with technical teams to troubleshoot data issues, validate logic, and support backend data pipelines as needed.

Business Partnership & Stakeholder Communication:

• Collaborate with cross-functional partners to understand business needs and deliver complete, end-to-end analytical solutions.
• Present findings, recommendations, and performance updates to management and senior leadership in a clear, concise, and actionable manner.
• Support business cases and evaluate the impact of operational initiatives, pricing changes, and strategic programs.
• Other duties as assigned.

Qualifications

• 3+ years of experience in data analysis, including work with large datasets, KPIs, dashboards, and performance reporting.
• Experience with SQL and relational databases, including Oracle or similar enterprise data platforms.
• Experience building, maintaining, and optimizing dashboards and reports in Tableau or similar data visualization tool.
• Proficiency with spreadsheets and analytical techniques used to validate, reconcile, and interpret data.
• Strong collaboration skills with the ability to work effectively across technical and non-technical teams.
• Demonstrated problem-solving, analytical thinking, and attention to detail.
• Demonstrated ability to effectively present complex data and analytical findings to members of the leadership team.
• Exposure to telecommunications, broadband, or subscription-based business models.
• Understanding of how enterprise systems and data pipelines integrate to support reporting and analytics.

Requirements

• Bachelor’s degree in analytics, finance, or a related field.

Benefits

• 401k retirement plan, with employer match.
• Insurance options including: medical, dental, vision, life and STD insurance.
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization.
• Floating Holiday: 40 hours per year.
• Paid Holidays: 7 days per year.
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws.
• Tuition reimbursement program.
• Employee discount program.
• *Benefits listed above are for regular full-time position.

Company Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.